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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,326 reviews

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Canada
1 review
0 helpful votes
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2 tickets, total was like $460 altogether, then I look on my account, and they took $640 altogether, cause it was USD ffs. Total BS. He's playing at Harris Park, and he is Canadian, why do I have to pay in USD? Totally unfair!

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Heart tickets
April 19, 2024

Difficult to navigate! When your older technology becomes difficult

Date of experience: April 9, 2024
Georgia
1 review
0 helpful votes
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A complete ripoff
April 19, 2024

The parking cost 3 times what would have paid at the same garage without a reservation and it took an hour to exit the garage

Date of experience: April 9, 2024
Oregon
1 review
0 helpful votes
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Easy
April 19, 2024

Good very helpful, easy to navigate seems secure, offered the insurance on the tickets

Date of experience: April 9, 2024
Florida
1 review
0 helpful votes
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Charging me over $60 in service charges - I had no clue that when I confirmed my order that it was going to cost me over $6 for you to send me an email and that it was over $50 to process the resale. I am just disappointed that I didn't pay closer attention and now I have purchased $150 in tickets for $237

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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I tried to cancel but no assistance available just an online chat who did nothing to assist

Date of experience: April 9, 2024
North Carolina
1 review
0 helpful votes
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Price
April 19, 2024

The price of the tickets was more than i expected to pay

Date of experience: April 9, 2024
Georgia
2 reviews
0 helpful votes
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The tickets were supplied for the wrong date and time. I did NOT use them and was required to buy tickets at the box office.

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Great experience!
April 19, 2024

The experience was very satisfying, quick/easy, to purchase tickets.

Date of experience: April 9, 2024
Wisconsin
1 review
0 helpful votes
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Inefficent, expensive, and unreliable. I purchased a seat in the center right section according to the seat chart. Upon arrival the seat was in the far right section.

Date of experience: April 9, 2024
Indiana
1 review
0 helpful votes
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Paid 99 for a 70 charge - the same lot was 50 at the concert

Date of experience: April 9, 2024
Colorado
1 review
0 helpful votes
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Not happy at all
April 19, 2024

Horrible nothing was shown just the face value and so there for makes people believe that's what they are paying then the amount is totally different when they charge the card.

Date of experience: April 9, 2024
Tennessee
2 reviews
0 helpful votes
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Was looking for tickets to the grand old Opry because we have some friends visiting from California wanted to see a show

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Easy and fast
April 19, 2024

Tickets arrived immediately and user friendly and best prices

Date of experience: April 9, 2024
California
2 reviews
0 helpful votes
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Delay in receiving email with parking ticket
April 19, 2024
Updated review

Still waiting for my email delivery of parking ticket. Tried to contact for more information, but will not go through.

Date of experience: April 9, 2024

Good waiting for processing
April 19, 2024
Previous review

Good waiting for processing

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
Follow John T.
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The email stated to click the below link and that I may have to create an account. But when I click the link, I immediately get two tickets with barcodes. Is this correct? There is no statements confirming that correctly accepted the tickets. Leaves me wondering if all is correct.

Date of experience: April 9, 2024
Ohio
1 review
0 helpful votes
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Never got ticket
April 19, 2024

Never received ticket on phone before i parked. Had to be at fenway early & had to use another lot. $93 waste

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Refund wanted
April 19, 2024
Updated review

Your site was not clear on terms. Did not know it was US dollars. Did not know I would not get tickets until 2 days prior to the event.

Date of experience: April 9, 2024

Easy and quick!
April 19, 2024
Previous review

Easy and quick!

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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$#*! absolute $#*!, again this needs 50 characters so it was awful

Date of experience: April 9, 2024
North Carolina
1 review
0 helpful votes
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First time for daughter's birthday
April 19, 2024

A friend helped me get my amazing daughter tickets. We just adopted her and this is her "Birthday" present. I would give 5 stars, but it would not let me purchase the advance line purchase to get her upfront. I'll do better next time.
Thanks so much

Date of experience: April 9, 2024