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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,362 reviews

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Texas
1 review
0 helpful votes
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Deceptive Service Fee
April 29, 2024

For 2 tickets a service fee of $382.00 was added. I wasn't warned of the fee. I will never use this site again.

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Dodger Tickets
April 29, 2024

Experience was ok except for two things. One, the description said row M and the ticket was row L. Two, a $55 fee for one ticket seems excessive. It was 1/3 of the cost of the ticket.

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Scared
April 29, 2024

Still not sure if tickets will come. No exact seat spots. Need to work out a better way

Date of experience: April 19, 2024
Canada
2 reviews
0 helpful votes
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Anxious
April 29, 2024

After having paid for my ticket I received an email saying that I will have to download an app and to create an account in order to be able to get my ticket. I thought since you asked for my address that I would receive my ticket by mail, but I noticed that although I wrote my apartment number, it did not appear on the receipt. This is very infortunate and, if possible, I WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT I PAID. Thank you.

Date of experience: April 19, 2024
North Carolina
1 review
0 helpful votes
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I still have no tickets
April 29, 2024

Still have not received tickets. I ordered tickets at 315 and I'm in Atlanta with nowhere to park

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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I want a refund
April 29, 2024

Terrible

No breakdown in price

I got charged a higher amount then mentioned

Date of experience: April 19, 2024
Ireland
1 review
0 helpful votes
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This is a scam
April 29, 2024

The tickets are waaayyy more expensive than ticketmaster and will not be delivered for another 5 months?!

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Not a great deal in Canada
April 29, 2024

Still don't have my tickets and the are $350 more than expected.

Date of experience: April 19, 2024
Virginia
1 review
0 helpful votes
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Hopefully
April 29, 2024

We purchased tickets but the event isn't until August. Everything has been good thus far. Hopefully it remains good.

Date of experience: April 19, 2024
North Carolina
1 review
0 helpful votes
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Great price for the venue
April 29, 2024

We bought tickets to see the game and found out that it was worth the money

Date of experience: April 19, 2024
Florida
1 review
0 helpful votes
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Surcharge is too high
April 29, 2024

Did not realize I was dealing with a third party I had to contact stadium to get my tickets

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Billet
April 29, 2024

J'ai été chargé 100$ de plus sur ma carte de crédit

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Apparent Fraud
April 29, 2024

I received a link to download the tickets I purchased through you but the link doesn't work. Please refund my money immediately.

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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After buying the tickets it said the tickets were sent and received, but I never received them?and every time I try to receive them it tells me there already received?

Date of experience: April 19, 2024
Michigan
1 review
0 helpful votes
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SCAM
April 29, 2024

Paid for ticket insurance, tried to get a refund and they won't give it to me. Waste of time and money.

Date of experience: April 19, 2024
Indiana
1 review
0 helpful votes
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A+
April 29, 2024

Easy Transfer and great customer support. Good place to purchase tickets.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Ease of purchase
April 29, 2024

Easy directions to purchase tickets. Very quick and efficient

Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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When I purchased a ticket for an event that I wanted to go to it didn't state that it was going to charge me an extra $15 which is damn they're the same price of the ticket that I purchased and the fact that when I called the customer service and asked them to cancel my order because I wasn't gonna pay them or double for a ticket. She kept me on the line logging up for that ticket to deliver And then say that because the ticket was delivered, we cannot cancel it because we third-party but it was funny how she kept me on the line long enough for that ticket to get delivered and I still haven't accepted it yet so I wanna know what it is that you guys are actually doing because this is horrible

Date of experience: April 19, 2024
Missouri
1 review
0 helpful votes
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Bait & switch
April 29, 2024

I was TRICKED into overpaying for tickets. Fees are insane. Chat support was zero help. I will be reporting you to the BBB and reviewing you terribly online. Shame on you.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Fast and great prices. Easy to use
April 29, 2024
Updated review

Fast easy and good price and navigating was very easy and quick

Date of experience: April 19, 2024

Fast easy and good price
April 29, 2024
Previous review

Fast easy and good price

Date of experience: April 19, 2024