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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,383 reviews

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Missouri
1 review
0 helpful votes
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Bait & switch
April 29, 2024

I was TRICKED into overpaying for tickets. Fees are insane. Chat support was zero help. I will be reporting you to the BBB and reviewing you terribly online. Shame on you.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Fast and great prices. Easy to use
April 29, 2024
Updated review

Fast easy and good price and navigating was very easy and quick

Date of experience: April 19, 2024

Fast easy and good price
April 29, 2024
Previous review

Fast easy and good price

Date of experience: April 19, 2024
Arkansas
1 review
0 helpful votes
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Way overpriced.
April 29, 2024

Fees tacked on to these made my total over double what the tickets cost. I didn't realize until I had authorized that stub hub had the same tickets for HALF the price.

Date of experience: April 19, 2024
Rhode Island
1 review
0 helpful votes
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Not clear on total of purchase
April 29, 2024

There was no clear indentation of how much taxes and fees were and that its non refundable.

Date of experience: April 19, 2024
Missouri
1 review
0 helpful votes
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Questionable
April 29, 2024

Have not received the actual ticket yet but keep getting emails

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Red Sox vs Blue Jays
April 29, 2024

So far so good. Games not until 25 June. Looking forward to Fenway Park experience

Date of experience: April 19, 2024
Connecticut
1 review
0 helpful votes
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Excellent and easy
April 29, 2024

It's was easy and easy to choose the section and seats.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Impromptu Blue Jays tickets
April 29, 2024

Staying in the downtown of Toronto and noticing a wave of blue clothing all heading in one direction resulted in identifying that I was right next to the Rogers Place where the Blue Jays were playing the New York Yankees. Went online to see if tickets were available and within 10 minutes had picked seats received tickets and receipts and was in line to get into the game with 15 minutes ahead of first pitch. Great service and a quick turnaround

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Fraudulous
April 29, 2024

Horrible experience. Try to buy ticket with ticketmaster on internet: Tickets on sale use TICKETMASTER as their first descriptive title. Thought I'm on ticketmaster site, I bought the tickets. I'm living in Canada: they finally sold the tickets in US dollars. They didn't tell it was in US dollars.
Try to cancelled the sale: impossible.

Date of experience: April 19, 2024
South Carolina
1 review
0 helpful votes
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I want my money back
April 29, 2024

I want my money back - I want my money back - I want my money back -

Date of experience: April 19, 2024
Maryland
1 review
0 helpful votes
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I feel that I was scammed
April 29, 2024

I never got a confirmation that the tickets were purchased but then they ended up on my email. This is very unclear and the organization tries to pass as TIcketmaster. When I immediately reached out to explain the problem, I was told there was nothing to do.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Unhappy Process
April 29, 2024

I tried twice to order tickets for the Brandon PBR, received two order confirmations and then received two order cancellations. Very frustrating, and didn't get any tickets.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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System sorks
April 29, 2024

System worked to order with phone. Online
Would suggest to friends

Date of experience: April 19, 2024
South Carolina
1 review
0 helpful votes
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Had difficulty with switching sites after purchase of tickets to My Wallet

Date of experience: April 19, 2024
New Jersey
3 reviews
0 helpful votes
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It was quick and easy
April 29, 2024

Had the right concert at the right price and good seats

Date of experience: April 19, 2024
Massachusetts
1 review
0 helpful votes
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Rickie lee jones concert
April 29, 2024

Unexpected charges made the overall price too high

Date of experience: April 19, 2024
Iowa
1 review
0 helpful votes
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Ridiculously High Fees!
April 29, 2024

The fees on 2 tickets were approaching 25% of the ticket costs. I expect the ticket retailer to earn a profit but that is outrageous and the last tickets I will purchase with those kind of fees!

Date of experience: April 19, 2024
South Carolina
1 review
0 helpful votes
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Time change
April 29, 2024
Updated review

The process was easy however I waited to purchase these tickets until a start time had been announced. Originally when I looked at tickets game time was tba but then I saw they had assigned an 11:55am start and that was great because it fit my schedule. When I completed the transfer the time showed as a 5pm start time and I can't attend nor do I have any recourse. Very dissatisfied.

Date of experience: April 19, 2024

Easy and quick
April 25, 2024
Previous review

Easy and quick

Date of experience: April 15, 2024
Texas
1 review
0 helpful votes
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Meta-Posituoned Crooks
April 29, 2024

This company's business plan seemed to be to post sponsored ads, and look as similar to ticketmaster as possible, but while charging outrageous fees per ticket. Just. Terrible. Obviously will never use this "service" again.

Date of experience: April 19, 2024
Texas
1 review
0 helpful votes
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This maybe the first or last time
April 29, 2024

This is the first time I buy tickets in this manner. I am not even sure to make plans or NOT with this type of sale. This is very ambiguous, as the tickets MAYBE available TWO DAYS before the event. I even have to be 'flexible' as the area and price may change. $400+ for two tickets and not even sure if I am actually going.

Date of experience: April 19, 2024