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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Don't buy tickets on third party websites like this —- they are incredibly overpriced AND charge a huge service fee that they don't tell you until your card is charged
It show me $300 all together but you deducted $422 something.Why and also it nothing show that it's my ticket
Easy to see available seats, to purchase and get electronic tickets!
Purchased Geico parking and the links don't work! Contact link for problems does not.
After purchasing tickets I see that there is a large fee that wasn't explained prior to purchase of tickets.
Great very easy to use. Right up front very good yep I would use again.
Bought tickets at 400% over face value. Could not get tickets from the seller had to go through too many hoops, scams scam scam avoid run away.
The tickets were easy to purchase i accidentally put my wrong address and emailed them and they gave me a pretty quick response helping me out
Don't use this company! I purchased tickets to a baseball game and they gave me wrong dates. I called a couple oh hours later and would not change tickets! Very Very unhappy
The additional fee is garbage. Why should I have to pay an additional fee. If the cost is given, that is what the cost should be.
From picking my seat to purchasing my ticket the process was seamless.
Once the tickets were purchased, I was informed i would be sent them the day before the event, and I should be sent them as soon as payments were processed
Purchasing tickets through TicketsOnSale was great, a smooth and easy transaction. I got great seats at an upcoming event at a reasonable price. Highly Recommended!
Immediately tried to cancel because I thought the purchase was in Canadian dollars.
Refused cancellation
I asked to speak to a representative regarding the return of the tickets due to unforeseen circumstances and they basically told me to deal with it on my own. After they take your money, you're nothing to them
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members