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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,362 reviews

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Ohio
1 review
0 helpful votes
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Quick and easy!
May 7, 2024

Purchased tickets, immediately got an email with a link, transferred to my Ticket Master account. Quick, easy, great experience.

Date of experience: April 25, 2024
Colorado
1 review
0 helpful votes
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Missed last Denver Nuggets basketball game because reps could not get.tickets to me... I was assure that I have credit toward a future purchase... if I get tickets delivered...

Date of experience: April 25, 2024
Pennsylvania
1 review
0 helpful votes
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Glitchy?
May 7, 2024

I haven't gotten any confirmation in my email. I need my tickets. You're pending the amount in my bank account

Date of experience: April 25, 2024
Rhode Island
1 review
0 helpful votes
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Too hard to see where seats are located.
Not easy to balance cost and seat location.

Date of experience: April 25, 2024
California
1 review
0 helpful votes
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Total scam
May 7, 2024

Made a mistake ordering, called immediately to rectify, and was told they could not help. Total bs and scammy.

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Easy transaction
May 7, 2024

The ease of this transaction was excellent. I will use this service again without hesitation.

Date of experience: April 24, 2024
Virginia
1 review
0 helpful votes
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Misleading
May 7, 2024

I am very disappointed in how this is set up, i added 2 tickets to cart at $39 each…processed my payment, which still showed no additional fees, i did expect to see tax at the end/review page, however it did not show anything more than the 2 tickets when i him submit, then once the payment was processed it showed that the total was $122.09! They managed to add in an additional $40 for what i assume to be fees as i still have been unable to find a pricing breakdown anywhere! Very poor service when you have to set your page up like that!

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Thieves!
May 7, 2024

I got ripped off! Tickets were double the price from MLB website! BS!

Date of experience: April 24, 2024
Texas
1 review
0 helpful votes
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$#*!ty this is a scam. It's impossible to claim tickets

Date of experience: April 24, 2024
New Mexico
1 review
0 helpful votes
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Good until the total was much larger than expected & no itemized receipt was provided to get details

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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It was ok
May 7, 2024

It was ok other than not being able to put in the proper address. So I hope I get my tickets. And the insurance for the ticket will not go through.

Date of experience: April 24, 2024
Montana
1 review
0 helpful votes
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Stop hiding fees
May 7, 2024

As I was paying for the tickets online, it never showed me what your fees were until it had processed my credit card and said no refunds I bought two tickets each was $88 for the show and then I ended up paying $240! Your fees are almost the price of the performance

Date of experience: April 24, 2024
South Carolina
1 review
0 helpful votes
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Great experience
May 7, 2024

Had a great experience buying from tickets on sale

Date of experience: April 24, 2024
Indiana
1 review
0 helpful votes
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Parking ticket
May 7, 2024

Nobody should ever be charged $80 to park for an event and have to walk a mile to get to the doors of the event. I am not happy at all, in fact very disappointed. You people should be ashamed of your self.

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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As I was on a Canadian website I did not realize the fees were inUSD. Nor was the denomination on my receipt from TicketsOnSale. As you refused me a refund I swill be requesting a refund through my credit card. Buyers BEWARE!

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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Clickbait
May 7, 2024

Looks like a scam when a webpage use the same metatitle than TicketMaster, for example. Even worst, the look&feel is very close and they're resellers

Date of experience: April 24, 2024
California
1 review
0 helpful votes
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Wrong tickets
May 7, 2024

I was supposed to have purchased row 14, but when I got the ticket it was row 13

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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Disappointed
May 7, 2024

The added insurance is a scam. Says nothing about the cost but charges your account $22. Then to only have the option for mobile tickets is absurd.
Also that it's not listed in USD until you get to the checkout.
Disappointed to say the least. I'm not a ticket buyer and this was a special occasion for my son. Really bad taste in my mouth

Date of experience: April 24, 2024
New Mexico
1 review
0 helpful votes
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Don't ever purchase tickets from this company. They are a scam and have all of these hidden fees! They will not refund me my money back and their customer service department is rude!

Date of experience: April 24, 2024
Canada
1 review
0 helpful votes
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Excellent
May 7, 2024

I would recommend to friends and help them with the process

Date of experience: April 24, 2024