TicketsOnSaleReviews 46,671

This person is a scam, they're charging double the price for these tickets to "obtain them for you" and don't allow you to contact them, cancel your order or anything!

Order2 tickets at $109 per the final bill was nearly $300. The bill never itemized what the service fee was. You cannot get a refund. It is fraud. I will never go to this venue again. I will dispute this credit card and not go to this concert. It's bad business.

Terrible, I haven't received my tickets yet and the event is today.

These tickets were eight dollars more than on Ticketmaster for the same seats. It also would've been nice to see all the fees broken down individually not just the tax and insurance on them.

You're great, no issues. Website was easy to navigate.

In terms of the buying tickets that was easy and the tickets worked so you couldn't ask for more. But the seats we chose were by entry door. They had too much talking! The people who worked at the concert who helped guide people to their seats, did not know how to speak quietly and yelled. We could not hear the opening act. I did not realize they were by the entry doors when I purchased them. Live and learn! Thank goodness the talking, quieted down once the main attraction got on the stage, Zach Williams. He was awesome! Wish we had chosen different seats So we could have enjoyed the opening act as well. They would've been much cheaper also!

Totally unacceptable to not have tickets until day before event. Will never go through this third party again

Purchased my ticket 2 hours before the concert and I never got it. I tried calling and no one picked up

The site works great and the purchasing process is easy. My only complaint is the extremely high processing fee and electronic transfer fee. I wasn't aware of these fees until after I purchased the ticket. Initially I thought it was an error but there was a service charge of $12.12 and an electronic transfer fee of $7.50! If I knew it was going to be that much, I wouldn't have purchased the ticket through them.

I never received my tickets; customer service did nothing

It's been 4 days and I still haven't received my ticket I purchased (order *******). The transaction didn't indicate the processing fee before completing the transaction so I was surprised to see it was about 40% of the price. If I could cancel I would.

It was a good experience, easy to purchase what I needed to.

Not good so far. I purchased the tickets for my granddaughter and I have not received them to send or transfer them to her.

Paid $288 Can for 2 tickets when 1 ticket cost $84 Can. Got on scalper site. Learned very good lesson. So many pitfalls online turning people off and limiting their use. I know I have. Buyer beware!

99% sure this is a scam. I was duped and I'm super disappointed.

I want to cancel my order. Thought I was ordering through Ticketmaster...looked like Ticketmaster.

Have yet to receive tickets; am withholding judgment until then.

I bought tickets today and then when I received confirmation, it showed my cell # with a typo. I tried to change it, but had to chat with a customer service agent. She assured me that I would still get my tickets via email, but was unable to update my cellphone number.

I ordered tickets that were not delivered to me. Support states they are unable to process refunds or cancel orders once they have been confirmed. I ended up on the website by typing axs.com and clicking on the Google sponsored result labeled axs.com only after ordering had I realized that the sponsored link took me to another website. They have my money and I got nothing and support refuses to remedy it. Beware scammers I got scammed don't let it happen to you.

Needed a refund and refused. Basically told I should scalp the tickets.