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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was very easy to find tickets at reasonable price, but a little worried about receiving them only the day before the concert…
It wasn't until after I paid that I realized it was a resale site. An expensive lesson as I paid almost $100 more that if I had purchased from the actual ticket site.
Easy to obtain tickets but then I realized this is a re-seller site. The threaten I booked with tells me they are "usually" valid. Let's hope so!
The process to buy the tickets is fine, however the delay for actually receiving tickets that were purchased at a high cost is not so cool. I would feel so much more confident if tickets were transferred when purchased.
Gouging customers for scalping tickets not cool. But at least you had great seats available & the process was simple to purchase them.
When checking prices of the tickets…the same tickets were 25% cheaper on any other site.
I had no idea that the ticket I purchased was the price charged. I thought it was much lower
I wanted to buy tickets to see billie through "Ticket Master" I was scammed. I paid for three tickets to a show that wasn't the one I wanted to see. I tried to cancel the forced purchase and I was not given any chance of a refund even 5 minutes after being cheated. This is simply fraud. Shame on you and your company of thieves. I will file a complaint and I will tell my contacts to never do business with your profiteering company. I would have given zero stars if I could! Disgusting to do this to people.
I thought I was buying two tickets for $75 each. When I checked out, I did not read thoroughly, my fault, and was charged another $69 in fees and taxes? My wife bought two adjacent seats through another outlet and paid $132 total compared to my $219. Totally my fault for not reading, but still a ripoff.
It was easy to purchase, but I still don't have the tickets.
I got tickets from this site and stubhub that was recommended to me by someone else and I never received their ticket to the same event. So I had to buy another ticket.
All the fees were not included or broken down and this was upsetting
Didn't realize until after the purchase was made that Tickets on sale was a reseller and charged a premium for the seats. Lesson learned.
Very disappointed that my tickets will not be received until the day before the event. Price was double what they were sold for on Ticketmaster and fees were crazy priced. Tickets are for a sick child who so wants to see Billie Elish. Again, I have concerns that the over priced tickets will be received.
It took 5 minutes and I had a safe dependable parking area for the game.
I realized immediately I made a mistake purchasing from TicketsOnSale when the confirmation said I would get the tickets 3 days before the concert. Within 5 minutes I requested a cancellation. They were rigid and would not reverse my order. They have terrible reviews on BBB that others have received scam tickets. Don't buy from them!
I thought I was on the real web page for getting tickets. Didn't realize I was on a resale ticket page. Tickets were more than double eehst I would have paid on the real site.
I wanted the best "seats" and I paid a premium to sit down and I ended up with on field pit tickets! I called TicketOnSales within minutes and they said we don't give refunds! They suck!
Was not able to read everything before deadline in time. Was buying tickets for my daughter and granddaughters. Not sure how they will get tickets as paperless. May be my fault? Wanted mobile to transfer to them.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

