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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would not recommend it. Requirements to download the MLB app just to get your tickets should not be required.
I could not see the final price of the tickets with the surcharges in the site.
Too easy to get sucked in by thinking you are purchasing from Ticketmaster. Ticket prices too high.
Ticket's addition costed too expensive. This will be a onetime deal.
Never saw the astronomical fees until it was charged. I called immediately for a refund and was refused.
This website popped up as the first link when I searched my concert. So, thinking it must be fine, I went ahead and purchased tickets. No more than 10 minutes later, I wanted to cancel after noticing how much they price gouged me compared to other ticket sale sites. I called with my order still processing (not even confirmed) and they told me it was confirmed on their end (which I could not see) so they cannot refund me my money. It is insanity. Then I receive 4-5 emails from them about transferring tickets and "accepting" them. Didn't I just buy them? What do you mean accept my tickets? This whole thing felt like the biggest scam. Never using this website ever again. Hopefully the tickets work, but I guess I'll find out.
I just got scammed by ticketsonsale. I purchased 3 tickets to a concert and agreed to their statement "By clicking "Place Order", your credit card will be charged $1,573.90 which includes ticket, service, and delivery fees." however my credit card was charged $2,667.81. I contacted my credit card and ticketsonsale and both said there was nothing they could do, as I agreed to it by purchasing from their site. STAY AWAY FROM TICKETSONSALE!
Fees are ridiculous and exorbitant. Fees are ridiculous and too high.
Tickets have not arrived by date stated. Unfortunate experience.
Showed up to the event and was told ticket was already used
Great service and good & easy support so quick that already have My tickets
So far so good if it continues, I will read it was outstanding
Bad not going to my game is to late game started at 6.35 pm and now is 7.01 pm
*******890 I mistakenly thought I was on the organization's web site, not a third party web site.
I intended to purchase two tickets and accidentally purchased four. I called immediately to explain and delete two of the tickets. I was told I was not able to do that.
My experience was beyond reproach. Thank you for this opportunity.
No problems with ordering. Several seats i looked at were sold already and it let me know right then instead going all the way to checkout.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

