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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,381 reviews

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Idaho
1 review
0 helpful votes
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Real fine experience
May 21, 2024

Real fine always wanted see Mr Neil young out of canada

Date of experience: May 10, 2024
Florida
1 review
0 helpful votes
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Lost in the transfer
May 20, 2024

I would not recommend it. Requirements to download the MLB app just to get your tickets should not be required.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Needs work.
May 20, 2024

I could not see the final price of the tickets with the surcharges in the site.

Date of experience: May 10, 2024
Georgia
1 review
0 helpful votes
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Tricky, I thought I was purchasing from Ticketmaster
May 20, 2024
Updated review

Too easy to get sucked in by thinking you are purchasing from Ticketmaster. Ticket prices too high.

Date of experience: May 10, 2024

Easy to get tickets
May 20, 2024
Previous review

Easy to get tickets

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Ticket's addition costed too expensive. This will be a onetime deal.

Date of experience: May 10, 2024
Wisconsin
1 review
0 helpful votes
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You're crooks
May 20, 2024

Never saw the astronomical fees until it was charged. I called immediately for a refund and was refused.

Date of experience: May 10, 2024
Indiana
2 reviews
0 helpful votes
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This website popped up as the first link when I searched my concert. So, thinking it must be fine, I went ahead and purchased tickets. No more than 10 minutes later, I wanted to cancel after noticing how much they price gouged me compared to other ticket sale sites. I called with my order still processing (not even confirmed) and they told me it was confirmed on their end (which I could not see) so they cannot refund me my money. It is insanity. Then I receive 4-5 emails from them about transferring tickets and "accepting" them. Didn't I just buy them? What do you mean accept my tickets? This whole thing felt like the biggest scam. Never using this website ever again. Hopefully the tickets work, but I guess I'll find out.

Date of experience: May 10, 2024
New Hampshire
1 review
0 helpful votes
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TicketsOnSale Scam
May 20, 2024

I just got scammed by ticketsonsale. I purchased 3 tickets to a concert and agreed to their statement "By clicking "Place Order", your credit card will be charged $1,573.90 which includes ticket, service, and delivery fees." however my credit card was charged $2,667.81. I contacted my credit card and ticketsonsale and both said there was nothing they could do, as I agreed to it by purchasing from their site. STAY AWAY FROM TICKETSONSALE!

Date of experience: May 10, 2024
Colorado
1 review
0 helpful votes
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Scam
May 20, 2024

Total and complete scam. Paid 4 times what the tix should have cost and still don't have the actual tickets.

Date of experience: May 10, 2024
Virginia
3 reviews
0 helpful votes
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Fees are ridiculous and exorbitant. Fees are ridiculous and too high.

Date of experience: May 10, 2024
Texas
1 review
0 helpful votes
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Tickets have not arrived by date stated. Unfortunate experience.

Date of experience: May 10, 2024
California
1 review
0 helpful votes
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Awful experience!
May 20, 2024

Showed up to the event and was told ticket was already used

Date of experience: May 9, 2024
Mexico
1 review
0 helpful votes
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Great service and good & easy support so quick that already have My tickets

Date of experience: May 9, 2024
Missouri
1 review
0 helpful votes
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So far so good if it continues, I will read it was outstanding

Date of experience: May 9, 2024
California
1 review
0 helpful votes
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Scam
May 20, 2024

They are not up front on their resale and that tickets will be deliver as late as an hour before show starts.

Date of experience: May 9, 2024
Texas
1 review
0 helpful votes
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To hard to take tickets..
May 20, 2024

Bad not going to my game is to late game started at 6.35 pm and now is 7.01 pm

Date of experience: May 9, 2024
Arkansas
1 review
0 helpful votes
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I paid $27 for $13 seats.
May 19, 2024

*******890 I mistakenly thought I was on the organization's web site, not a third party web site.

Date of experience: May 9, 2024
Oklahoma
1 review
0 helpful votes
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Very dissatisfied
May 19, 2024

I intended to purchase two tickets and accidentally purchased four. I called immediately to explain and delete two of the tickets. I was told I was not able to do that.

Date of experience: May 9, 2024
Florida
3 reviews
0 helpful votes
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My experience was beyond reproach. Thank you for this opportunity.

Date of experience: May 9, 2024
Virginia
1 review
0 helpful votes
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No problems with ordering.
May 19, 2024

No problems with ordering. Several seats i looked at were sold already and it let me know right then instead going all the way to checkout.

Date of experience: May 9, 2024