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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm confused. I keep getting emails confirming that I bought a ticket but haven't actually RECEIVED the ticket. What's up?
The site worked better than I hoped, the only single issue I found was the confirmation emails and transfer emails got buried into my spam folder, but once I found the emails there were absolutely zero problems and I would highly recommend the site.
It was fast and easy for me to order. This is a Christmas gift for my son.
Having an alright experience so far; leaving a necessary review in order to confirm my purchase feels like an extra step too much
I don't like Ticketmaster and I didn't realize I would have to interact with Ticketmaster when I bought my tickets here
Need more info on the people. Additionally, my experience was overall good.
Process was easy to follow...Was pleasantly surprised at how quickly the tickets arrived
DO NOT BUY TICKETS FROM THIS COMPANY! They are a scam company that takes your money before they even own the tickets. Customer service is terrible and I still haven't received the tickets I purchased. I will be contesting the charge with my credit card company.
Very friendly service, I would recommend it to anyone to buy tickets from this company
It worked fine and the tickets were easy to get i don't know what
Sent me the confirmation but can't download actual tickets until 24 hrs before concert
I still haven't received my ticket. I strongly disclose the way they do electronic tickets.
Most complicated parking ticket sale I have been a part of. Do not recommend.
Would have liked to pick my seats on the floor, ticket were in American dollars.
Good overall. The time was pretty prompt and hopefully everything works out. Hopefully its an easy transition at the gate.
It was actually a painless process until I received the email saying I would not see my tickets until June 12/25. Five days ahead of the event scares me.
Totally was misled about the cost of the parking spot I bought they charged me 50% of the actual price of the spot just in a fee.
Scam
Flawless experience.and it says it all thus why do I need to embellish with more words fabulous ticket pitches
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members