On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was fast and simple very happy customer. Will buy tickets again in the future
Bad. I have not been contacted by seller and don't have tickets.
Pretty straightforward but could provide a little more details on seat location
I meant to go to the actual website to buy the tickets to avoid overpaying. So I'm upset that I overpaid but I'm glad I have the tickets. I should've read the site so that's my fault.
We are so excited to go on December 12,2024. We have heard great things
It was quick and easy, my only ask is to have our tickets as soon as we buy them. I was hoping to give them as a gift
Intuitive website. Easy to use.great. Difficulty using my Ticketmaster app.
Eficiente y rapido. No tube ningún problema para obtener mis tickes
I was shocked at the cost difference in price. There was no breakdown of the service cost.
Easy experience but super expensive. The staff did not show up to parking lot till after 5pm. I beat them there
Everything has been a smooth process. Thank you! I really appreciate the good experience!
Super hard to get tickets. Been chatting with help desk. Hope I get them.
Our experience far exceeded our expectations. I would not hesitate to use this service in the future.
I selected the tickets I wanted. Received confirmation and the tickets within a timely manner.
Ok ok ok ok ok ok everything was ok thank you all ok ok ok bye bye
Good. I searched up tickets and ordered them. Was not difficult.
All around the ticket prices are way too high for this event! Wow.unexpected!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members