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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Simple and great prices! Would recommend to friends and family.
Wanted to find tickets to the nutcracker and was very helpful and easy to find
When my credit card denied the transaction, I was not made aware. It just went back to the regular page. I did that a couple of times until I saw the text from my credit card company.
I purchased two tickets to the Sara Evans Christmas show at DelLago and paid over 200 dollars. I printed the tickets and they say 30 dollars on them.
Todo bien, llegan los tickets al correo muy rapido y seguro
Gracias
It was so very easy to use this site for my purchase, good diagram of venue
Works OK... the "Capital One Shopping" pop-ups / hype / inability to make it go away easily was an annoyance I would have preferred to live without
I have received my email confirmation. Thank you.I was very helpful.
Very easy to use. I'm just awaiting delivery of my tickets.😊
I hit the wrong date which yes my fault, but I figured I could easily repurchase them for the correct time but they refuse to help with refund. Then to top it off they are DOUBLE the price from other sites.
Fast and precise! Always a good experience getting tickets through this site.
This was great! Super quick and easy! My tickets were received very quickly and before tickets were available to the general public. Just watch out for those USD prices!
My ticket was double price of my friend's who ordered on ticketweb the same day. I was tired when buying my ticket so I didn't realize that I had not chosen a ticketweb link. During the whole process I felt like I was being scammed, with constant timers and "warnings" that ticketsonsale was "expecting a sell-out". If I hadn't been so sleep deprived I would have left instantly to find a more trustworthy link. If it hadn't already been days since I bought my ticket through ticketsonsale, I'd be requesting a full refund.
Very convenient and ticket prices were cheaper than other competing sites.
Secure but cannot transfer tickets to my wallet from my email only option was to print the tickets
I understand the nature of service but am apprehensive until I get my tickets
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members