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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good seems easy so far I'm a tech dummy and didn't have any problems
Make sure that you really want it because you can't cancel it after purchase
Love how easy it was to navigate their website and purchase the tickets
I'd rather purchase my directly from the vendor. Don't like electronic tickets
I got confirmation email right away.Although the parking was expensive what I didn't like is I have to wait until the day before the event to get my code to scan for parking which made me a little anxious.
It has been fine. Pretty standard. Wish I could get the tickets immediately sent.
Easy steps were easy to follow. Fast and efficient. Received confirmation in a timely manner. Seating was highlighted so it was easy to see where we would be sitting. Received an email about when and how we would be receiving tickets.
Wish I could get my ticket same day I bought. It's kind of ridiculous how the system works
It was easy to a point I didn't like the tuff sale for other things.
Easy and quick to secure my tickets. From start to finish, the ordering process was easy and efficient.
I didn't like that onsite the sign was for $40 but online I paid more w/ tax.
A little uncomfortable about getting the tickets, but they were put into my Ticketmaster account. Not happy about not being able to choose my seats.
A little uncomfortable about getting the tickets
My experience purchasing the tickets was wonderful. I been hearing and reading a lot of negativity so we'll see what happens when o go to use the tickets.
There is a minor bug in their software... when selecting tickets options 1-4 it would not allow you to select say 3 tickets, or even 2 tickets. I had to select other options with greater quantities of tickets example: 1-6 to be able to select 3 or 4 tickets only. Other than that it was pretty easy.
Not sure why i over paid here. Seeing tics on sale for fraction of price thru Ticketmaster. Someone pulled a fast one on me.
To expensive, could be better priced but other than that it was okay could be worse
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members