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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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A little more expensive than I would have paid getting from the location the event is for
We shall see when I try on the Saturday before how that goes.😉
I'm not tech savvy. I will just contact the box office next time.
Easy, Will I get a confirmation by email? This is a legit sale right
*******@yahoo.com
It worked! Go Tech! Your service need to be simpler, tickets for dummies.
I'm very happy with your site. I've now bought over 10 tickets for my Daughter Myella she's 8 and I to see Hockey and she's hocked. It's been a new bounding experience I've been blessed to share with her and it's all thanks to you.
I mistakenly purchased 6 tickets for Pink Floyd Laser show. I only wanted 2. During the checkout process I somehow skipped the section where you select number of tickets. Apparently your app has pre-filled the number 6 instead of 0 so I accidentally finished the checkout process and then discovered my mistake. I immediately called customer service and was basically told there was nothing you would do and I stuck with the financial burden of my honest mistake. I just wanted 2 tickets. I understand your policy, but it was an honest mistake and I called within 1 hour of purchase to notify you of my human error.
Spencer Walker
Not sure i got it right. No there's no reviews screen for order. Not happy with communication. When ordering it says next day delivery. 4 days later nothing
Not sure i got it right. No there's no reviews screen for order
Electronic tickets should be made available immediately especially when it cost $400! Instructions are not clear on even HOW my e-ticket will come and from what email address. My ticket will be made available November 27? Never will I ever use this service again!
Confirmation then the digital tickets. Hope the line is express like the purchase!
I thought I was buying direct from venue but my credit card is charged with US funds which really makes me angry. Tickets are over $100
More then they should be.
Experience was great but I'm just confused why I have to have my tickets in an email. Why can't I add them to my wallet in my phone?
I was able to get tickets at a better price than other places!
It was ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok okol ok ok ok ok ok.
Purchasing the tickets was easy. I don't like that I have to wait until one day before the show to receive my tickets. Besides that major detail all else is okay.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members