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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I paid more for the $#*!ing service fee than the face value of the ticket. Rest assured, I won't make this mistake again.
Good good good good good good good good good good good good good
The rep which I had spoken to quickly found the issue to my problem and her very first suggestion worked.
My experience so far has been very smooth from ordering my desired seating area for the event to confirming to order. It was not only and smooth and easy process but also a timely response with amazing service.
Thanks to you & Happy Holidays! Awaiting my tickets for Josh Johnson
Super easy check out! Follow up
Email came through very quickly!
My experience was great. Easy, quick, and satisfied. Thank you for such great service.
Online experience easy for someone older like myself.
I have also been to this theatre before & parking is easy & free.
This is my first experience using this site. I do not have an opinion yet, because I have not received the tickets yet since the event is in March of next year. That will of course be the determining factor of my experience.
It's taking too long to get the tickets and the game starts in an hour
It was fast and easy and I got my confirmation email almost immediately afterwards.
Good job guys. I appreciate the feedback and the quick response.
It was an okay experience. I would use this service again for future ticket purchases.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members