Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,963 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Chace A.
Unfollow Chace A.
Share Review
Report Review

Would not listen to what I said
December 3, 2024

The wrong card was charged and told me to resell my ticket and refused to give me ticket information

Date of experience: November 23, 2024
Canada
1 review
0 helpful votes
Follow Tonya S.
Unfollow Tonya S.
Share Review
Report Review

Uneasy
December 3, 2024
Updated review

Overall it was easy but it needs to be stated that it goes through ticket master. I had no idea therefore I enquired through my credit card if I was being scammed.

Date of experience: November 23, 2024

Easy to use and thank you thank you I'm so excited
November 30, 2024
Previous review

Easy to use and thank you thank you I'm so excited

Date of experience: November 20, 2024
Illinois
1 review
0 helpful votes
Follow Damon L.
Unfollow Damon L.
Share Review
Report Review

Good
December 3, 2024

It was an awesome experience. Ticket master is the best site

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
Follow lorenzo P.
Unfollow lorenzo P.
Share Review
Report Review

Very easy to get the tickets
December 3, 2024

Very good experience easy to buy the tickets
Always receiving the shows coming to Miami

Date of experience: November 23, 2024
Missouri
2 reviews
0 helpful votes
Follow Julia X.
Unfollow Julia X.
Share Review
Report Review

🏼
December 3, 2024

πŸΌπŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™πŸ’™

Date of experience: November 23, 2024
Canada
1 review
0 helpful votes
Follow Hailey U.
Unfollow Hailey U.
Share Review
Report Review

Good and fast
December 3, 2024

Got my tickets very quick, and it was smooth to buy them too!

Date of experience: November 23, 2024
Florida
1 review
0 helpful votes
Follow Angel E.
Unfollow Angel E.
Share Review
Report Review

Easy going straight forward
December 3, 2024

Very easy and professional. No issues were had and steps made it clear to follow

Date of experience: November 23, 2024
North Carolina
1 review
0 helpful votes
Follow Christopher O.
Unfollow Christopher O.
Share Review
Report Review

Outrageous service charge. But service was Quick. Could of bought another ticket for the price of the service charge.

Date of experience: November 23, 2024
Missouri
1 review
0 helpful votes
Follow Mark O.
Unfollow Mark O.
Share Review
Report Review

Cost - value?
December 3, 2024

Significant mark-up for the tickets.
Seller will not deliver electronic tickets until the day before.
I must trust the technology...

Date of experience: November 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Katrina O.
Unfollow Katrina O.
Share Review
Report Review

Ticket purchase
December 3, 2024

Very quick and easy to use. Happy with the price of my tickets

Date of experience: November 26, 2024
Connecticut
1 review
0 helpful votes
Follow Nayara H.
Unfollow Nayara H.
Share Review
Report Review

Good
December 3, 2024

Very satisfied, good experience! I am excited to use the tickets

Date of experience: November 30, 2024
North Carolina
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

No ticketing yet
December 3, 2024

Not sure about picking up at the venue. Is there a meeting place?

Date of experience: November 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Amy E.
Unfollow Amy E.
Share Review
Report Review

Normal
December 3, 2024

First time buyer - wish I was able to get the tickets earlier than the day before the performance.

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
Follow Lucia D.
Unfollow Lucia D.
Share Review
Report Review

Cost too much
December 3, 2024

I will not ever do tickets on sale again. Cost is way too much over $200 more than the tickets cost!

Date of experience: November 23, 2024
New Hampshire
1 review
0 helpful votes
Follow Joshua J.
Unfollow Joshua J.
Share Review
Report Review

Buying stray kids tickets!
December 3, 2024

Super easy to use. I prefer the map mode so I can insure I get the seats I want! The best prices I could find

Date of experience: November 29, 2024
Washington
1 review
0 helpful votes
Follow Janel E.
Unfollow Janel E.
Share Review
Report Review

Seat purchased
December 3, 2024

The seat I purchased doesn't show up at the venue as a verified seat sold?

Date of experience: November 23, 2024
New York
1 review
0 helpful votes
Follow Velia W.
Unfollow Velia W.
Share Review
Report Review

Great prices
December 3, 2024

Excellent and great pieces! Easy process and I may continue to used them again.
Very happy with them

Date of experience: November 23, 2024
Maryland
1 review
0 helpful votes
Follow Raymond N.
Unfollow Raymond N.
Share Review
Report Review

Still waiting on tickets
December 3, 2024

Still waiting for tickets after ordering earlier in the week and now this wants a response.

Date of experience: November 23, 2024
Texas
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

Fast and quick reply
December 3, 2024

Fast and quick reply's but would like to have a log in so I can see my account and the tickets I ordered.

Date of experience: November 23, 2024
Connecticut
1 review
0 helpful votes
Follow Maria E.
Unfollow Maria E.
Share Review
Report Review

Good experience
December 3, 2024

I had a good experience with getting the date and time I wanted. Am in the process to see what else I need to do

Date of experience: November 23, 2024