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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased tickets on my phone and it had some problems with a phone layout but was still able to navigate.
This sight was so fast and easy. I am anxious to be in the audience and I pray that I get on the show.
I have come to find out that the tickets purchased from the venue are much cheaper. It is my fault for being duped. Will never do this again.
It was super easy and I received my tickets immediately. Great work!
My ticket said the parking would cost $20 plus taxes and fees. I ultimately was charged $48. Unbelievable.
I have always wanted to see TSO and this service made it quick and easy to obtain the tickets that I desired.
I really would have love to see the seating possibilities prior to purchasing.
Good so far the show isn't until 12/31/24. I hope everything goes well
This experience was streamlined and easy enough to understand and use.
Was good but expensive with the exchange in US currency. Would buy again.
Why would the Beacon link directly to this site instead of the original seller (Ticketmaster?). I paid a lot more for my ticket than my friends did.
I thought I was buying tickets from the venue, not from a reseller. I've never done this before so I'm a bit skeptical, We do get regular correspondence, si fingers crossed this is a legit business.
It was a good experience as I has no issues and therefore felt good about the experience
Totally overpriced, no details on all charges charged, no assigned seating just the row. Doesn't feel very legit.
My ticket transfer update email says that
The seller has indicated that these tickets will be available by: SAT. APR 12,2025. - for a concert taking place SUN APR 13 - totally UNACCEPTABLE - you have been paid $822 for an electronic ticket transfer that may take almost 5 months? WTF?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members