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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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They didn't accept to refund me for the event since they changed the date
Too many emails and too many steps. This process needs to be made easier
Prompt, professional service. This worked as intended. Thanks for these tickets!
It's misdirecting and cumbersome to not select your actual seat and know what you're purchasing. Too many steps and emails get overlooked. Preferable to be a reviewable app that shows chain of events
Ordering my tickets on ticket masters was super easy and fast.
It was good qgsgegdjrjehwregryrkrhwfwgehwgwgqhfjgltjfbwgsgsgsvfjydy
Don't give this site your money. My show got cancelled and they gave me credit. When I looked at future shows their ticket prices were double the price of Ticketmaster (which they somehow work through) If I use my credit I would actually lose money rather than pay the full ticket master price. Really disappointed with this site and would recommend everyone to stay away!
Tickets were super easy to order and received promptly after purchase
GOOD EXCEPT FOR THE ADVERTISMENT OF OTHER PRODUCTS.
ALSO A LIST OF DETAILS OF THE BREAKDOWN OF THE FEES WHEN TICKETS ARE BEING PURCHASE.
It's been an easy process and good communication throughout.
Was very good and satisfied but still need to download tickets to my phone
Very simple and easy process to buy the tickets. No problems encountered.
I really don't want to comment on the various random thoughts I am having, but thank you for offering!
Good and can't wait to go hope I like and have good time with my husband
I was able to purchase my tickets early, before they went on sale to the general public. Got my tickets quickly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members