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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was able to get on and view site just fine. Selecting the section and row was okay but not able to select the seats. When checking out it showed price per seat and times number of seats but when purchased fees where already added and paid. Over $200
Unfortunately I was not advised before purchase that the fee was in USD. As a Canadian, I am not entitled to a refund. Even the insurance does not cover me for a refund. Never again!
It was so easy to get my tickets and I already have them in my wallet
Easy and fast, secure and great service, we got to the parking Lot and we had no problem.
I thoiught we were buying tickets to Nashville Tennessee venue. I'd never heard of NASHVILLE INDIANA!
Easy and fast way to buy event tickets will use again in the future
Great service and of course it was easy to buy the ticket for the concert.
I'm a bit confused about why the tickets aren't emailed right away and I'm nervous now.
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Easy to comprehend and understand. Straight to the point with no hassle.
I received a confirmation email but no tickets have been transferred when will expect that?
Easy, concert is gonna be amazing. Hardest part is waiting until next July 2025 for concert to roll around. Have never used site jabber before. So far so good.
Tickets are more expensive than other sites. So I hope these are good seats. I have not received my tickets yet, so I hope I didn't waste my money. I'm very skeptical on buy stuff online.
I did not realize that I was paying for a Canadian event in US dollars. I won't make that mistake again. I am telling everyone that I see to not use GoTickets for any purchases. Canadians using this website to sell tickets are hoping people don't look closely so that they can pocket the exchange rate which currently sits at 40%.
I went online and looked again at tickets for sale. Had I been more careful i could have had better seats for saved a lot of money.
Meh! Confusing…. I got an email when I ordered. I got another email that confirmed my order. I got another email that said this is not your tickets. Now another asking if I received a confirmation?!?!? Too many emails. Just take my order respond with my tickets. Done! Easy!
Seat options were good, received tickets earlier than expected, however I was not expecting the higher ticket price AND such a large fee for the tickets. The expectation was to pay more however not over 3 times more. $75 ticket ended up costing $225. Did not make me happy, with a no refund policy. Can you say "read the fine print?" I can now! I am expecting a great show!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members