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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Simple and quick. Everything worked out as planned with no worries
Had no issues navigating the site or purchasing tickets even on poor internet
I want to cancel my order and they won't let me at all. Even day after purchasing. Ticket costs much higher than Ticketmaster.
Super quick and easy to buy tickets, but the fees are ridiculous. Nearly $60 in fees on $120 in tickets. And a 'delivery fee' for electronic tickets, really?
A smooth and easy process with decent processing fees, would recommend.
Ticket prices exorbitant. No selection of seats allowed. No right to cancel order. Will never use this site again if I live as long as Methuselah. One of the worst choices I ever made.
Very smooth process so far. I was please and hope the final process is smooth so no delays getting tickets
I found purchasing the tickets easy, I hope everything goes well and they arrive on time since we will be traveling from the Yucatan Peninsula
Quick and easy. The clock was ticking on getting tickets for a popular show! My daughter and I were hoping be able to see our fav artists!
It was good and I really enjoyed the automated service. Thank you for your automotive service to our country.
Outstanding customer service and easy to purchase. Thank u so very much
The location and address were both correct and convenient but once in the garage it's all confusion. The row and location on the email you're supposed to park at means nothing so the parking attendants in the garage just end up yelling at people saying, "just park anywhere!"
It was a good option and showed the theatre stuff when choosing seats.
Ordered tickets for a show in April. It's been efficient
But I haven't gotten the actual tickets yet. I received my confirmation email. But tickets won't be released until the beginning of April
I stumbled upon the site looking to buy tickets for a Carolina Hornets game. The prices are very reasonable.
Fast online purchase. No issues or needing help and if u did there was chat places to help
A great experience! I still need to include 50 characters, so this is filler. Please see first sentence.
Ticket didn't specify if seats were together. Just in the same section
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members