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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered Stray kids tickets. 2 tickets for June 10,2025. Order process was easy.
Good and fair experience. Happy that going to see my fave group.
Ordering the tickets was easy and quick. They were more expensive than I hoped they would be though.
I am glad that I ordered through direct KC Tickets. At first I was going thru a 3rd party vendor (supposedly to save $$!) but that vendor was charging double + the amount per ticket, as direct KC Tickets.
I would have preferred, since there is time, to have USPS mailed tickets, but that option seemed no longer available. So (not as techy!) I hope I can activate my tickets at day of performance! :)
The experience is still
in process, jury is still deliberating
Aún no las he recibido pero se han comunicado por email según entiendo me las envían en estos días, espero q así sea 🙌🏻
Was my 1st time using.
Why can't the tickets show up when you purchase them instead of weeks later? Confused me a bit and extra worry that I wasn't going to get them.
Not super clear instructions but I fumbled through it and every thing worked out. Would I use it again. Maybe.but I'd rather not if at all possible..
This is the first time I buy tickets only with TicketsOnSale. I bought my tickets easily, no complications at all.
Never received tickets. Worst experience ever, total rip off
Thank you for making this ticket purchase soo easy. Got what I was looking for and you provided a fast and notification
I had an amazing time! And it was so easy for me to get tickets!
I bought the tickets and 4 days later, still did not have them. Tried contacting company and the live chat feature was down.
I received a confirmation of my purchase but it didn't show how to get the tickets. Help please.
First of all, the site did say that the ticket price did not include service charges but did not say how much the charges were until I checked out. Also, the next day I tried to cancel the order due to that discrepancy. I was told that I could not cancel. Had I known that the charges were $75 a ticket, I would not have bought them.
It was so easy to reserve on line thru Ticket on sale. Starting to opening the site, see the cost per tickets,
Choose the seats, filled and pay thru my credit card. I'm very happy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members