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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

64,208 reviews

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Georgia
1 review
0 helpful votes
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Easy to use
December 6, 2024

Easy to purchase and find seats! Confirmation email was sent quickly too

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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Ticket
December 6, 2024

Kind of slow but is a good place to order tickets for shows. Hope you enjoy

Date of experience: November 26, 2024
Virginia
1 review
0 helpful votes
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We were outside!
December 6, 2024

I have resided in VA for many years and always wanted to see a comedy performance at the Funny Bone. This everything just fell in place. My sister-friend and I got the opportunity to see Darrin Fleet a comedian that we both follow on IG so, when I say we're outside we just made it night to remember!

Date of experience: November 27, 2024
Kentucky
1 review
0 helpful votes
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Tix
December 6, 2024

Great experience! Tickets were selected and smooth purchase

Date of experience: November 26, 2024
Canada
1 review
0 helpful votes
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Great site.
December 6, 2024

Easy to use, good prices, pleasant experience using this site

Date of experience: November 29, 2024
Texas
1 review
0 helpful votes
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Tickets
December 6, 2024

Good! Easy! Will be ordering my tickets from here again soon!

Date of experience: November 26, 2024
Maine
1 review
0 helpful votes
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Went great!
December 6, 2024

Bought tickets and got them. Process was easy. I would use them again.

Date of experience: November 26, 2024
Massachusetts
1 review
0 helpful votes
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Confirm tickets location
December 6, 2024

Can not describe experience need to know how to view my tickets

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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First time buer
December 6, 2024

So far it has been ok. I have not received my tickets yet but am hopeful that they will arrive soon

Date of experience: November 26, 2024
Georgia
1 review
0 helpful votes
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Easy transaction
December 6, 2024

I was a little worried, since reviews had a few people saying they never got their tickets. I received mine quickly. Still hoping they are legit, as we haven't been to the show yet.

Date of experience: November 26, 2024
Canada
1 review
0 helpful votes
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Not easy, I am 54 and not tech savy.
December 6, 2024

I am 54 and I guess kind of not the most tech savy. I found it difficult, however, I am learning as I go.

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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The ticket was easy to purchase and website was user friendly to navigate the process.

Date of experience: November 20, 2024
Illinois
1 review
0 helpful votes
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F
December 6, 2024

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Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Good
December 6, 2024

Good…………………………………………………………………….……………………………………………..

Date of experience: November 26, 2024
Ohio
1 review
0 helpful votes
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Fine
December 6, 2024

Fine glad I'm going to the concert and that you all helped me get my tickets

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Extra costs added at the end
December 6, 2024

I got 60 dollars more added at the end when I bought the tickets

Date of experience: November 26, 2024
Illinois
1 review
0 helpful votes
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I did not realize that this is one of the most inflated & expensive ways to purchase tickets, and was dismayed to think this organization would need an excessive amount of money per ticket— seems exploitive to me. I was uneducated the first time; the second time I chose Seat Geek for a more reasonable venue.

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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Excellent
December 6, 2024

Excellent technology, we received bed our confirmation and tickets in a timely manner. We look forward to seeking this s opportunity again

Date of experience: November 26, 2024
Minnesota
1 review
0 helpful votes
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Easy
December 6, 2024

Still waiting on my actual tickets yet. Have not seen them. Would like them emailed to me as soon as possible.

Date of experience: November 26, 2024
Louisiana
1 review
0 helpful votes
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Many Events
December 6, 2024

Many events from which to choose. Easy to navigate. Recommend.

Date of experience: December 2, 2024