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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have resided in VA for many years and always wanted to see a comedy performance at the Funny Bone. This everything just fell in place. My sister-friend and I got the opportunity to see Darrin Fleet a comedian that we both follow on IG so, when I say we're outside we just made it night to remember!
Good! Easy! Will be ordering my tickets from here again soon!
Can not describe experience need to know how to view my tickets
So far it has been ok. I have not received my tickets yet but am hopeful that they will arrive soon
I was a little worried, since reviews had a few people saying they never got their tickets. I received mine quickly. Still hoping they are legit, as we haven't been to the show yet.
I am 54 and I guess kind of not the most tech savy. I found it difficult, however, I am learning as I go.
The ticket was easy to purchase and website was user friendly to navigate the process.
Good…………………………………………………………………….……………………………………………..
I got 60 dollars more added at the end when I bought the tickets
I did not realize that this is one of the most inflated & expensive ways to purchase tickets, and was dismayed to think this organization would need an excessive amount of money per ticket— seems exploitive to me. I was uneducated the first time; the second time I chose Seat Geek for a more reasonable venue.
Still waiting on my actual tickets yet. Have not seen them. Would like them emailed to me as soon as possible.
Many events from which to choose. Easy to navigate. Recommend.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

