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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I could choose a section and a row but no seat choice. And this review requires 50 characters.
. Terrible... this site pops up when you go in tickermaster and you think your on ticketmaster. They mark way up with tons of fees. Terrible service.
It was so easy to book these tickets. I go every year love booking with them
Very easy transaction. Excited to be at Madison Square Garden after 10years for the Rangers!
Go Rangers Go!
It was a great experience, fast delivery. Smooth transaction
Easy to order. Site easy to navigate. No issues at all. Will definitely order again.
Ticket prices are through the roof. Last time I will buy. ….,…………………………………..
Buying tickets was easy and confirmed quickly but there is no indication when I will receive actual tickets…
Fast and easy had no problems getting my tickets.when buying tickets don't do what I did and buy tickets USA price.
Locked up when trying to enter credit card. I started over and it worked.
So far so good. Hoping for an enjoyable evening- the process of ordering tickets for the venue we wish to see seems very easy.
No issues at all with purchase-everything was seamless. The price was fair and all parts of the transaction were great.
I purchased the tickets and I won't get them until the day before the game. I am now required to participate in site jabber. I gave you money so just give me the tickets. Why is it so complicated?
After competition not delivering as promised, I purchased these tickets. The overall experience was easy and the tickets were a lifesaver. Very happy with the outcome! Thank you! At my age, its hard to get used to buying tickets, but not getting them immediately upon purchase😬our evening was wonderful! Thank you for coming through for us!
Easy purchase. Would like a better understanding on when I will receive my tickets.
Refund my money. I have not received any tickets. You stole my money. Do better!
I dont like the $16USD to protect my ticket up to but not 100% protected that is just nasty. I do not like having to pay in USD for a concert in Canada
Good Morning All everything was wonderful. Please be kind to each other!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members