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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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First time user so won't really know until after the event. Will provide feedback then
Fast and easy to order tickets. Would recommend for purchasing.
We'll see.! My friends were telling me the tickets have not gone on sale, and they are way cheaper than I paid... I am holding out, and believing in my gut that this is legit. Please respond.
Nothing to say. Chose seats and followed the email trail to get to the finish.
Would have been informative if seating chart indicated which seats are under roof. It did indicate partially obstructive seats.
I received my tickets and enjoyed the show! The tickets came straight to my phone!
It was fine. Easy to navigate. Purchase was quick & easy. Thank you.
Still not sure the exact final cost of the tickets. Was originally quoted a suspiciously high price and then was told the tickets were $34 each but no mention of refund for the rest.
Easy and fast. I like that they check in to make sure you receive the confirmation info. Thank you
Great easy to use very responsive was easy to use and they follow up great
Tickets are a gift, would be nice to have the option to forward tickets to recipients during purchasing process.
None coments. Process waa easy to get the ticket delivered. I Will recomend this to Friends and family
It was much easier to select seats and purchase tickets than I thought it would be!
I am a little confused as to why I will not get the tickets until a couple of days before the performance.
Seems like a simple process, I am satisfied so far. The process was simple and straightforward. Like I have stated I have no issues so far..
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Service fees are ridiculous, more than the parking fee. I could have parked t the Fox theater for $5.00 more. Don't fell for it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members