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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. I did not have any problems getting my tickets via email. Some fees at the end but overall it was a good experience.
When will I see my tix? I'd sure like to see them soon & not 2 days before my event. Seems that's cutting it really close..
Parking day of the event was 40 in the location I paid almost 100 the price was 66 and then 30 in fees ridiculous
So far it's been good. I am a bit nervous about not receiving my digital tickets right away like I do with Ticketmaster though.
Received ticket it was quick and effective. I would recommend.
Tickets arrived late ( download link). Online chat was useless. No number on website to call. Cost was double Ticketmaster.
Easy experience. Just waiting for my tickets to be sent over to me.
Is this for Jack White? I didn't know this was called tickets on sale when I purchased the very expensive tickets!
Easy system but unfortunately my credit card was hacked right after I made my purchase. Just something to look out for.
The tickets cost over three times the amount than that of the venue itself with no refunds. You should be ashamed of yourselves
5+ stars! Quick and easy, received tickets immediately very happy with purchase!
It was ok. First time using an it took me a while to figure out the site
Why at the time of purchase are the tickets not just emailed. Why do I have to wait and see if I get the email that then tells me to go download a $#*!ing app and a bunch of other bull$#*!. Y'all play too much with ppl money and time. WHY ISNT THIS $#*! MADE MORE SIMPLE FOR $#*!S SAKE
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members