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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,109 reviews

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Florida
1 review
0 helpful votes
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Hockey tic
December 13, 2024

My experience was very positive and secure. We had great seats a d a wonderful time.

Date of experience: November 26, 2024
North Carolina
1 review
0 helpful votes
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AC/DC
December 13, 2024

Everything went fine, no problems. Transfer was smooth no hassles

Date of experience: December 9, 2024
Greece
1 review
0 helpful votes
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Easy to buy complicated to receive
December 13, 2024

Easy to use easy to find the tickets
To complicated however to receive my tickets. Multiple emails and I have to wait up to last day to see my tickets

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
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Good
December 13, 2024

Easy to find and purchase the tickets i was looking to get...

Date of experience: December 9, 2024
Texas
1 review
0 helpful votes
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It was not straightforward to get the tickets. Getting tickets through AXS was a hassle.

Date of experience: December 3, 2024
District of Columbia
2 reviews
0 helpful votes
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I can not wait to see Michael Jackson Thriller show. Tickets price was good, but man those extra fees make it very expensive.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Great experience. Fast and easy. I have always wanted to see Nate in person. His standup is hilarious AND CLEAN! I'm pumped. Night out for me and the wife.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Not sure yet.
We will see if i get into the concert without an actual ticket.

Date of experience: December 3, 2024
North Carolina
1 review
0 helpful votes
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Easy to use
December 13, 2024

Very easy to use site and informative about the event.
Email came in quickly to confirm my transaction.

Date of experience: December 3, 2024
Massachusetts
1 review
0 helpful votes
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No option for refund.
December 13, 2024

I bought 4 tickets for more than $400 total but then learned I have to travel on the day of the show, so I tried to get a refund, but both the venue and your outfit declined, claiming third-party sales, which sucks.

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Good customer service
December 13, 2024

Very good no hassle no problems I'll continue to use u guys in the future

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Someone else had the same Seat.
December 13, 2024

I ordered a ticket here and when I go to the theatre, there were duplicate tickets sold for the same seat.

Date of experience: December 3, 2024
Kentucky
1 review
0 helpful votes
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Indy 500 tickets
December 13, 2024

So far so good from ordering tickets online. Just waiting on receiving the tickets.

Date of experience: December 3, 2024
South Carolina
1 review
0 helpful votes
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Easy purchase
December 13, 2024

Easy to pick seat, purchase and receive tickets. We had no issues. Very pleased.

Date of experience: December 6, 2024
Arizona
1 review
0 helpful votes
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Fast and easy
December 13, 2024

Overall is great, very easy and fast. I would very recommend this site to purchase any tickets to any events

Date of experience: December 3, 2024
Florida
1 review
0 helpful votes
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Great
December 13, 2024

Great price. Easy delivery. Friendly staff. A lot of venues

Date of experience: December 9, 2024
Colorado
1 review
0 helpful votes
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Awesome! Service!
December 13, 2024

Great! Fast and user friendly experience! Received tickets and confirmation email promptly.

Date of experience: December 9, 2024
Canada
1 review
0 helpful votes
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First time
December 13, 2024

Easier than I expected. Not a fan of buying anything on line, but this was the only way. I liked the expérience

Date of experience: December 3, 2024
Virginia
1 review
0 helpful votes
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Review
December 13, 2024

The purchasing process was easy. The person selling the tickets was a scammer.
Tickets on sale was very quick to rectify the issue.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Overpriced parking ticket
December 13, 2024

I paid $146 for a $35 parking ticket for the Andrew Bocelli concert in San Diego Dec 4. I have since found the same ticket through AXS for $41. I feel I was scammed.

Date of experience: December 3, 2024