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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience was very positive and secure. We had great seats a d a wonderful time.
Easy to use easy to find the tickets
To complicated however to receive my tickets. Multiple emails and I have to wait up to last day to see my tickets
It was not straightforward to get the tickets. Getting tickets through AXS was a hassle.
I can not wait to see Michael Jackson Thriller show. Tickets price was good, but man those extra fees make it very expensive.
Great experience. Fast and easy. I have always wanted to see Nate in person. His standup is hilarious AND CLEAN! I'm pumped. Night out for me and the wife.
Not sure yet.
We will see if i get into the concert without an actual ticket.
Very easy to use site and informative about the event.
Email came in quickly to confirm my transaction.
I bought 4 tickets for more than $400 total but then learned I have to travel on the day of the show, so I tried to get a refund, but both the venue and your outfit declined, claiming third-party sales, which sucks.
Very good no hassle no problems I'll continue to use u guys in the future
I ordered a ticket here and when I go to the theatre, there were duplicate tickets sold for the same seat.
So far so good from ordering tickets online. Just waiting on receiving the tickets.
Easy to pick seat, purchase and receive tickets. We had no issues. Very pleased.
Overall is great, very easy and fast. I would very recommend this site to purchase any tickets to any events
Great! Fast and user friendly experience! Received tickets and confirmation email promptly.
Easier than I expected. Not a fan of buying anything on line, but this was the only way. I liked the expérience
I paid $146 for a $35 parking ticket for the Andrew Bocelli concert in San Diego Dec 4. I have since found the same ticket through AXS for $41. I feel I was scammed.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

