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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My phone number was wrong and I was able to confirm delivery by email instead, through customer service. Great attention and detailed check on both.
Not sure if this works yet. To be seen. Looking forward to a game with my kids. Have never done this before.
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The experience was good other than I have yet to receive my tickets. I have a section and row number but no assigned seating as of yet or tickets.
Would be nice to be able to see where the specific seats are located in the row before purchasing
I haven't attended my event yet but they're making me write a review with 50 characters.
We ordered tickets for a play. It was quick and easy. Overall it was a good experience.
I recently searched online for tickets to
A sports event and in the process inadvertently clicked a purchase with this company. I was very concerned it would not go well. The process was excellent. The follow up was unique and the tickets were transferred in only a day.
Process started well, but I am awaiting my tickets. Will update when the sale is complete
Very easy to use. Had zero issues. Easy to navigate as well.
Thanks for the help. Everything worked out. I'll just keep writing until I hit 50 letters then move on with my life.
I didn't like the timer, and I don't like leaving feedback. The constant emails asking about it were getting annoying.
Complete rip off no customer service stupid farts crap garbage.
Time with everything VERY FAST AND EASY TO USE.! Great service! Transaction went very smooth. The web site was easy.
I had to select a section & row to buy the tickets w/o knowing the seat numbers. So I don't know if they are closer to the center or the. Outside.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members