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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a great experience it was very easy to cycle through and find what seats I wanted
I thought I was purchasing directly with the venue. Instead it sent me to this site and my purchase was done in U S dollars which is too ecoensive. I will be more careful next time I need to purchase tickets.
Why do I have to leave 50 characters as a minimum limit? It pushes people with meaningful things to make meaningless comments like this.
Waiting on my ticket delivery. Will be better able to review after my tickets are delivered.
I was a little shocked to see the total price for three tickets ($743!) to a show at the Forrest Theater. Very disappointed in the price gouging of $180 in "service charges".
Very easy to use………………………
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...fairly painless learning curve to use website. Thank you!
I don't care to discuss anything at this time. My ticket purchased started with you then ended with Ticketmaster.
The info prior to purchasing did not clearly review the extra 88 dollars placed on my ticket. Seemed like a money grab. 44 dollars per ticket is expensive
I received a confirmation email for my purchase but not the actual tickets yet. Please advise.
Fast and friendly but very very very very very very very very very beautifully nice. Until asked me to do minimum of 50 characters or if not would not let me get put of this page
All good no additional information will be added to this comment section
Much better than Ticketmaster, super easy and quick with a fast follow up email.
Fees are high and I don't own a mobile phone. How can I retrieve tickets without a cellphone?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members