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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have no problems so far. I hope we got good seats. Easy website.
Received tickets quickly no issues would use service again
I don't like being asked to buy unrelated things after ive purchased something, trying to get me to stay on the site(and or take me to another site)
I called the girl was very nice. Said I could not cancel tickets if I even have any. This was very miss leading now I have to wait till January and hope I do have tickets for the event I wanted to go to.
Awesomeness. Well done. Looking forward to the show. Appreciate the professionalism. Have a wonderful Christmas and Happy New Year
Thank you for the concert tickets. Looking forward to the experience
After purchasing through this site I realized these tickets were way overpriced and did not offer the best seats available. I would not use this company again.
Good good good good good good good good good Good good good good good good good good good
Got my tickets quickly and got really good seats for a great price! I will be using this more often
It was pretty smooth and easy. I would recommend to others to use.
Easy to use this website like I said great website to use no problem getting the tickets
I could not download to my apple wallet which is, to my mind, a deficiency in your system.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members