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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I thought I was buying tickets on ticket master. It never said that it was no longer ticket masters site u til I after the purchase was made and then said I could not cancel my order. I feel slighted.
It was good, everything went ok no error. I was pleased with my service.
No cancellation, after many attempts. Exchanged emails, very complicated.
I am super nervous because I am not able to get my tickets yet and have not received an email indicating that my tickets are ready and it's the night before the event. I've already invested over $500 for this and I still don't have my tickets.
I really enjoyed the process of buying my tickets and I will be buying again
Easy process to buy tickets, recommend to anyone looking into getting some
Question answered on when to expect tickets.this is my first time using this company and want to ensure that I receive the tickets.
This is the type of pricing deception that has many States passing laws on hidden fees and full disclosure.
Good it was great. Lord have mercy on us all. God is good all the time
Great and easy experience to buy my tickets they emailed me confirmation right away too
I went on mid Florida's website and I selected my event. I was able to secure my tickets quickly and safely with tickets on sale. I received the confirmation in my email, I printed off the tickets and I'm ready to go to my event in February. I will check back with everybody once I know the tickets are valid, I have no reason to believe they're not but it was too easy so it sketched me out of it.
Did not have any problems with my ticket. Parking is coming up.
I think it was fairly easy. There are a few things that are not clear to me and not having my ticket copy sent to me right away does not make it feel solid.
I do not have any issues except having to type this out in order to submit
No problems. First time user. Would most likely use again. Thank you.
Not happy when they don't give an option for a refund if unplanned events happen that prevent you from attending. Would not purchase again.
Followed instructions per ordering my tickets 1 hr. Before showtime. Email with my tickets bar code were sent and l enjoyed the show.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members