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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Handling fees are too high. Handling fees are too high. Ridiculously high.
Got the tickets that I requested in a prompt manner, so it was fine
Fast am\nd reliable, but printing out tickets is already considered an issue
Complicated. Not all services working for me, needed to update and change a lot. However, first world problem. Overall ok.
Worst experience ever! No information, no communication and no tickets. Been waiting for two months now. Concert is tomorrow still have no tickets.
Bought tickets for a comedy show. Tickets were sent to me via email 2 days later. Easy transaction. Would buy from this company again.
I received a confirmation email about my order, but I have not received an actual parking pas. The communication I believe needs to be a little more
The shopping experience for concert tickets was very clear and efficient, and it provided all of the information that I needed. I then had a great time at the concert.
Went right to Merrill Auditorium website. Found under events. Bought tickets right there. Quick and easy.
It was an easy experience and I got my tickets sooner than expected!
Purchased tickets on December 14. Worried that I wouldn't get tickets in time for December 26 event. Customer service looking into it but no resolution as of yet. Purchase easy but tickets should be received at the time of purchase. We paid a nice premium for these tickets and shouldn't have to wait to get them. We are 5 days away from the event and still waiting.
Easy transaction, thanks. Looking forward to the golf event.
It was awesome and quick. Vert short and time paste. Cant wait
Fairly easy and quick. Didn't have any issues. Will use this service again.
I didnt receive my ticket yet
I only receive an e-mail that state that the transaction will take place
The process was easy for my first time and I will be using your services again in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members