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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,130 reviews

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California
1 review
0 helpful votes
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Great and simple
August 19, 2025

It was very simple and easy. I am looking forward to my event.

Date of experience: August 9, 2025
Mexico
1 review
0 helpful votes
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Excelente
August 19, 2025

Fue rapido y sencillo, compramos los boletos que necesitamos y fue una gran experiencia las instrucciones nos guiaron de manera clara. Inmediatamente despues de la compra recibi la notificacion por medio de correo electronico.

Date of experience: August 9, 2025
Texas
1 review
0 helpful votes
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Shhshs
August 19, 2025

It was pretty easy but I am uncertain if my tickets were emailed or texted to me

Date of experience: August 9, 2025
Kentucky
1 review
0 helpful votes
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Tickets!
August 19, 2025

Too many emails!
Making me use 50 or more characters for My review!

Date of experience: August 9, 2025
Washington
1 review
0 helpful votes
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Tickets for Rainiers game
August 19, 2025

Purchasing Rainiers tickets was quick and easy. I liked seeing what was available on the map before choosing seats.

Date of experience: August 2, 2025
Pennsylvania
1 review
0 helpful votes
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Over priced tickets
August 19, 2025

I paid 215.00each per ticket when I got the confirmation the tickets actually were only $64.95 each very disappointed that I paid this high amount

Date of experience: August 9, 2025
New Jersey
1 review
0 helpful votes
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Easy peasy
August 19, 2025

So easy! Had a great time. Definitely recommend premium parking.

Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Experience on tickets
August 19, 2025

Good. Only improvement would be to list specific seats at time of ordering.

Date of experience: August 8, 2025
Florida
1 review
0 helpful votes
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Good
August 19, 2025

Easy to use and quick. I recommend this ticket service. Excellent

Date of experience: August 12, 2025
Canada
1 review
0 helpful votes
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No
August 19, 2025

I havnet got my tickets yet it says im supposed to get them on the DAY of the concert

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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$#*!ing awesome
August 19, 2025

Easy-to-use $#*!ing awesome let's go you guys are great but fo better quit sucking as hard as you do and make things easier its not that hard update your $#*!s $#*!

Date of experience: October 13, 2022
Washington
1 review
0 helpful votes
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Ticket survey
August 19, 2025

I kept getting t8cket confirmation emails even after I confirmed that I received them, but still received more, making me question whether or not my tickets are confirmed. I also do not see my tickets on my Ticket Master app, which further adds to the doubt and confusion.

Date of experience: August 8, 2025
Arizona
1 review
0 helpful votes
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Easy to use
August 19, 2025

It was quick and easy to use... no issues when I went to use it

Date of experience: August 11, 2025
Arizona
1 review
0 helpful votes
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Parking garage
August 19, 2025

Easy to use. I don't have 50 characters to describe it--
Easy

Date of experience: August 5, 2025
New Jersey
1 review
0 helpful votes
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It was good.
August 19, 2025

There is really nothing to talk about. I had no issues ordering the tickets. It went really well.

Date of experience: August 8, 2025
South Carolina
1 review
0 helpful votes
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A bit pricey
August 19, 2025
Updated review

Over all experience was alright. I feel the tickets are overpriced

Date of experience: August 8, 2025

Easy Peasy!
August 11, 2025
Previous review

Easy Peasy!

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Ticket
August 19, 2025

Everything went well thanks you so much I really didn't have no problem getting my tickets

Date of experience: August 8, 2025
Indiana
1 review
0 helpful votes
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Ticket confirmation
August 19, 2025

Simple and easy to purchase a ticket………………………………………………..

Date of experience: August 14, 2025
Ohio
1 review
0 helpful votes
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Easy purchase
August 19, 2025

Quick and easy. I had my tickets within 24 hours I got excellent seats at a very reasonable price. I now have a new outlet for purchasing Reds tickets.

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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Smoothe process
August 18, 2025

Purchased tickets, tickets were emailed, tickets were transfered to Google wallet, easy

Date of experience: August 8, 2025