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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There is really nothing to talk about. I had no issues ordering the tickets. It went really well.
Over all experience was alright. I feel the tickets are overpriced
Simple and easy to purchase a ticket………………………………………………..
Quick and easy. I had my tickets within 24 hours I got excellent seats at a very reasonable price. I now have a new outlet for purchasing Reds tickets.
Purchased tickets, tickets were emailed, tickets were transfered to Google wallet, easy
Very happy! No issues at all at this stage. Confirmation email was obtained
The section I bought two tickets for had two adjacent seats available, and that was fantastic.
Great location for parking to get to the stadium! Walk was about 8-10 minutes.
A false charge from ticket Master, card we did not order concerts tickets we were charged for, ended up working out and $500.00 charge wasa taken off our visa, not sure of exact date
Transparent process from beginning to end! Lucky to discover this system!
It was easy for me to arrange for 2 tickets to a concert so hopefully it all goes well right up until the night of the concert! So far so good!
So far so good; i'm still expecting my tickets but I'm pretty positive
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Tickesonsale made my ZZ Top tickets purchase easy-peasy! The website is fairly easy to use and follow.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

