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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,045 reviews

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New Jersey
1 review
0 helpful votes
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It was good.
August 19, 2025

There is really nothing to talk about. I had no issues ordering the tickets. It went really well.

Date of experience: August 8, 2025
South Carolina
1 review
0 helpful votes
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A bit pricey
August 19, 2025
Updated review

Over all experience was alright. I feel the tickets are overpriced

Date of experience: August 8, 2025

Easy Peasy!
August 11, 2025
Previous review

Easy Peasy!

Date of experience: August 1, 2025
Texas
1 review
0 helpful votes
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Ticket
August 19, 2025

Everything went well thanks you so much I really didn't have no problem getting my tickets

Date of experience: August 8, 2025
Indiana
1 review
0 helpful votes
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Ticket confirmation
August 19, 2025

Simple and easy to purchase a ticket………………………………………………..

Date of experience: August 14, 2025
Ohio
1 review
0 helpful votes
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Easy purchase
August 19, 2025

Quick and easy. I had my tickets within 24 hours I got excellent seats at a very reasonable price. I now have a new outlet for purchasing Reds tickets.

Date of experience: August 11, 2025
Canada
1 review
0 helpful votes
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Smoothe process
August 18, 2025

Purchased tickets, tickets were emailed, tickets were transfered to Google wallet, easy

Date of experience: August 8, 2025
Utah
1 review
0 helpful votes
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First time
August 18, 2025

Was easier than I thought it would be I was comfortable with the process

Date of experience: August 11, 2025
New York
2 reviews
0 helpful votes
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Easy
August 18, 2025

The whole process was easy and reasonable. Thank you very much

Date of experience: August 8, 2025
Washington
1 review
0 helpful votes
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Perfect service
August 18, 2025

Very happy! No issues at all at this stage. Confirmation email was obtained

Date of experience: August 8, 2025
Kentucky
1 review
0 helpful votes
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Just Right
August 18, 2025

The section I bought two tickets for had two adjacent seats available, and that was fantastic.

Date of experience: August 8, 2025
North Carolina
1 review
0 helpful votes
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Very simple
August 18, 2025

Great location for parking to get to the stadium! Walk was about 8-10 minutes.

Date of experience: August 8, 2025
Canada
1 review
0 helpful votes
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A false charge from ticket Master, card we did not order concerts tickets we were charged for, ended up working out and $500.00 charge wasa taken off our visa, not sure of exact date

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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Got my parking passes!
August 18, 2025

Transparent process from beginning to end! Lucky to discover this system!

Date of experience: August 14, 2025
Florida
2 reviews
0 helpful votes
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This was very easy to use
August 18, 2025

It was easy for me to arrange for 2 tickets to a concert so hopefully it all goes well right up until the night of the concert! So far so good!

Date of experience: August 8, 2025
Switzerland
1 review
0 helpful votes
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Rangers Tickets
August 18, 2025

So far so good; i'm still expecting my tickets but I'm pretty positive

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Lynard
August 18, 2025

Overall concert ticket purchase Experience was satisfactory

Date of experience: August 8, 2025
Michigan
1 review
0 helpful votes
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August 18, 2025

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Date of experience: August 8, 2025
Canada
1 review
0 helpful votes
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Great
August 18, 2025

Great: simple / functional / organized / informative /intuitive

Date of experience: August 8, 2025
Oklahoma
1 review
0 helpful votes
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Event ZZ Top Concert
August 18, 2025

Tickesonsale made my ZZ Top tickets purchase easy-peasy! The website is fairly easy to use and follow.

Date of experience: August 5, 2025
California
1 review
0 helpful votes
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Very easy and fast
August 18, 2025

Awesome and easy going would use again thank you very helpful

Date of experience: August 11, 2025