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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The site was just like using any other and I love that they follow up to make sure you got your tickets!
It was great. I hate leaving these things, so it will go into my factoring the next time I purchase tickets
Quick, relatively easy. Again, getting to live chat agent was good
I was able to see the ticket location at the time I ordered my tickets
Excellent pricing, great seats and no complaints! We use Tickets On Sale for all of our concert and event experiences.
Have a confirmation email but still have no ticket email or information on when tickets will be delivered. Very poor customer communication from the company.
I had a great experience purchasing my tickets and the site was easy to navigate.
I purchased my tickets 8 months in advance. I keep getting emails that say there's something to do, but they lead to this review, so I'm doing it. Not sure when my tickets will be emailed to me, but it says they'll be in my inbox by the day of the show. Sounds shady. Fingers crossed that this isn't a sham!
THE PARKING LOT WAS 3 KILOMETRES AWAY FROM THE STADIUM I HAD TO PAY 2 DIFFERENT UBERS TO GET TO THE STADIUM, ONE WAS 25 DLS AND THE OTHER ONE 45 DLS, THE PARKING LOT WAS SO SO SO FAR AWAY THAT IT WAS IMPOSSIBLE TO GET THERE ON FOOT ON TIME FOR THE GAME, I TOTAL I SPEND 135 DLS FOR A PARKING LOT, AND 2 BLOCKS AWAY FROM THE STADIUM WERE PARKINGS LOT FOR A 45 DLS DEAL ALL DAY LONG, I FELT SCAM BY YOU THATS THE TRUTH
Easy to order smooth transaction will buy again if something else good comes
This is my fault, but want to warn others. This site comes up as an ad on Google and I ordered tickets from them, not realizing they were 50% more. I cannot cancel my order even though my tickets are actually still not with me. They also will not be transferred to me until the day before the show, so I also cannot sell them.
Don't buy from here guys!
First time using this site for theater tx.
Was easy to use and great prices. Only complaint is the map only shows you the row and not the seats.
Good experience and user friendly. Five stars
I would highly recommend this site for your purchase.
Enjoyable
There are too many hidden fees added to the total that do not appear until check-out
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members