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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Although I have never used this service before, I was able to get the tickets I wanted fairly easily.
It was unsettling. You want 50 characters of my personal thoughts but you couldn't give me anything other than a automated service after some BS service
It was good so far, if we encounter any problems further we will reach out
Site was easy to navigate. Would have preferred E tickets. Overall good
Easy quick, simple, so simple a caveman can do it… …………………,.,.
So far, so good. Hopefully nothing goes wrong, but the tickets won't come until two days prior to the event—that's when I'll be able to give a proper review!
Very happy with my everything. I've used you guys before and will continue to in the future
So far so good. It said I would get an email on my tickets before the concert.
Cool, glad I got tickets. Please stop emailing me me. Got them.
I searched for the event tickets I wanted and found them fast.
What you expect from this service. Nothing out of the ordinary
Overall pretty good so far.easy to navigate website. Excited for our event using this site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members