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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good, very helpful. I like this site and am excited to see System of a Down!
When the event is in Canada an I purchase the ticket I am expecting to see the exact price in Canadaian dollor.
This miss calculation lead me to choose 80$ Cad higher price for these tow tickets!
USD$? Why not CAD$?
Your ticket comparing Tickect master web site is almost 20% more expensive.
Very easy with the tickets purchase process. My family is really looking forward to the event.
I received confirmation quickly. I have not however received my tickets yet to be able to place them into my apple wallet. A little concerned.
Hello. I would like a breakdown of my costs as each ticket (2) was $85 ea. My total came to $238. Was curious of the up-charge breakdown.
Thank you!
Easy to use and straight forward. I don't have much more to say.
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The service charge was $136 for 2 tickets. Insane! The tickets also are mailed supposedly. Hopefully I get them in time.
I was surprised and very upset that there was a large additional fee attached to the purchase of my tickets bought at 328$ Total cost on my credit card was $ 473! So basically 145$&!
Never again
It was easy to purchase my tickets. I bought tickets for the Hans Zimmer show.
I purchased a parking spot in front of Amelia Arena in Tampa. With fees it cost me over 100 bucks….for a parking spot!
When I got there they were selling for 40 bucks if you had not pre purchased. I had pre purchased because this service will lead you to believe there are very few parking spots available. That was NOT the case. This is a rip off!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members