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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hi TicketsOnSale Team, you really shouldn't disguise a confirmation email with a required survey. Just ask politely for feedback. I was confused, as to whether I needed to compete a feedback form to get my tickets. You should discontinue this. Just provide the tickets smoothly, then we can provide good feedback.
Will use this company again. Very easy to work with. Delivery was punctual.
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Wasted my money should use a better broker no site long in to check status no return email just a total waste of hard earned money
Easy and fast process. Just know that you are buying resale tickets but we had no issues at the venue. It is legit.
I have the feeling that you're not real for some reason because I can't add to my wallet the tickets, even though it's through Eventbrite. That's kind of queer. And seems sketchy. Why do I have to print them out? I could lose the print out can't I use my iPhone to make it work? How do I use my iPhone instead of printing out a ticket that's a good question Are you for real? By the way do you really have these tickets? Will they work at the register, the scanner at the show you have my money for three months.
Easy to buy the tickets. Haven't received them yet. Got a confirmation email
Great website and easy to navigate. Made everything super easy to get the tickets I wanted.
The process to purchase tickets was quick and easy. Excited for the show.
It was easy to get my ticket and I thought the the site was easy to use
This website overcharges for tickets, only sells 2 quantities (1 and 3), and doesn't offer any type of refund, exchange, or buy-back program, which is a standard that all their competitors offer.
My first and last time buying from this website.
I somehow selected some kind of insurance i don't want. I'm not able to access anything with their links, so I don't even know what it's for.
Bought a ticket and i received it. I am excited for the show. Yay.
Too many emails. I was confused which one had the actual tickets
I am still waiting on my tickets that I have already payed for.
The website was very easy to use. The whole process was extremely smooth. I only purchased a parking pass so I haven't really engaged too much with your service but was happy with the result. Have a great day. Thank you.
During the process your service doesn't say you're a third party vendor. Nor do you indicate you are going to charge 45.00 per ticket extra until the purchase is already made.
Everything was great and delivered on time! Highly recommend!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members