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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to get tickets will do it again in the future Taunton be fv
Charging a delivery fee when it's only a email should be illegal, and the service fee TIMES TWO like what is wrong with y'all! I bought 2 tickets at $43.00 each which comes out to $86.00 before tax which is no where near $123. This was the most scam pos I have ever experienced!
Purchased great seats for an upcoming event. Hopefully all will go smoothly with the rest of the process!
Experience has yet to happen scheduled for 1/11/2025 in Rhode Island.
Quick and easy! Found the event, clicked the site map for ticket filter, found the seats and ordered!
I have no idea if I have tickets or not. It was very confusing.
Great follow up information. Thank you. We look forward to the performance.
Would appreciate more time to purchase tickets.It takes to long to find out if you got your tickets. Downloading your app I'd difficult.
I purchased tickets in a section/row that was closer to ice and then tickets were issued in a completely different place without notice.
I clicked to confirm my e-mail and it brought me to this survey to rate the service for a transaction that hasn't even been completed yet. Please send the tickets I purchased before asking to rate the experience.
We were able to buy them and they arrived easily and quickly. We have not had any problems so far.
I'm not really comfortable with the wait time on getting my tickets
Tickets here are twice as expensive for the event I went to then they were on the comedian's website. Would not recommend!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members