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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Experience was fine. No issues getting the tickets and confirmation
I don't have a message or comment. This should not be a requirement of submission of your experience.
I bought floor tickets but have never done so before. When printing tickets, there are numbers like seat numbers but also the word 'standing'. Do not know if we have seats or will be standing, which we don't want. This was not indicated during the sale and if we stand, feel deceived. Hoping for seating.
It was a good experience! The concert is someone I have always wanted to see in person. I hope it is worth my money.
I assumed that TicketsOnSale was the official site of the venue and chose it to purchase the tickets. After agreeing to purchase the seats I found out that the site was charging a very high fee, and then realized I had not gotten the official site where the fees are much lower. TicketsOnSale is clear that the seats are not refundable, so buyer beware.
I dont have my tickets yet, even though i believe everything is gonna be okay
I was able to just browse thru the page and i found exactly what i needed
No point, I doubt it would make a difference. Will try to avoid using in the future.
Sale easy to make. Site easy to maneuver. The only thing is - they make you write a review and bag you with too many emails.
Overall ok, but with front row seats I was expecting to see all the ice I was unable to see the corner of the rink to my right due to railing and people sitting in the handicap seats.
Great great working with this website can't wait for concert
No problems nice and easy
But I don't like the survey too long
Purchase was easy and simple
Email QR code link was next to impossible to see with color used.
The actual QR code is not downloadable to apple wallet
The actual QR code is very small.
Needs to be better link, QR code needs to be able to be downloaded to
Your wallet
The ticket for parking was listed at $39, I was charged over $60.
Very user friendly and straight to the point from beginning to end of purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members