On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I purchased tickets for the January 1st anyma concert at the sphere on November 21st. They didn't have one ticket available and told me two tickets, they told me the tickets will be sent to me in an email on November 30 (today). I emailed them to double check if I am getting an email and I still have not received any email confirmation. I'm afraid I'm being SCAMMED! If so how does this website exist? I've seen class action LAWSUITS on Facebook about this website which made me email their customer support
So far good, as long as the tickets come, awaiting the tickets closer to the event
I paid over $500 for 3 tickets and was expecting my tickets right away. Don't understand why I have to wait for it.
I got my credit card charged and also a cancelled order email
Quick and easy thank you for your web site, made my choice quick and easy and ide so it again in a heartbeat
Great to pre book due to the game being played on a busy and special night! It was very easy and was not too hard at all to follow and process.
Good experience, I would recommend this to anyone. Keep up the good work and price
A bit expensive. But if it works it'll be worth it Hollywood undead and tech in kw can't go wrong.
Double the price. That isn't cool paid for it as it's close to home but damn.
I paid $22 more to purchased a ticket for parking. Should have just taken my chances and paid the daily garage rate. What a rip off.
Had no problems, very quick and easy process for tickets. I would recommend.
Great 1st time I've used the site, was really good. I'll definitely use them again
Fast and easy to use. Great seats, fast cars and ice. The tired we're shiny and gleamed
I received my tickets promptly with no problems. Will use this site again.
Gbjhddhjkjgffdfhkhfghjgfuoohfdrtuiitrrguiiyrguiyrfgyuu
Good but I would have preferred to have known about the fee before buying the tickets
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members