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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thank you. Ticket fees are rediculous and it has caused me to not go to as many events as I used. Much easier and cheaper to do other things instead of paying these greedy fees.
I think the fees charged was very high.
Next time I will not use this site to buy tickets
Ticket fees are disgraceful the amount I had to pay was equal to an extra ticket Just terrible
Felt very rushed and not a lot of pricing options or seating at all on Friday, it wouldn't let me select anything but the first row, suddenly the next day there are more options. Not my best experience compared to other sites that sell online tickets.
Ticket purchase was fine, but tickets should have noted 'obstructed view'.
I feel very taken advantage of by this third party company. I clicked on $77 seats on Ticketmaster but actually had to pay $114 on this site which I did not select. I understand why Ticketmaster is facing lawsuits! Fraudulent! Unfair!
It was quite easy to order my tickets however I am having trouble finalizing it all. You have been so kind in responding but I do not know how to do anything. I wish I could get my tickets sent to me. I do not know how to do anything you have asked me to do
Easy to execute and accomplish. Pleasant experience. Can't wait to see the show.
Order placement was easy. Supposed to receive my tickets latest one day before event. Still waiting for my tickets.
My tickets went through without a hitch. I didn't talk to any staff members, but that's good.
Ordered tickets for family who helped me move and it looks like everything had went off without a hitch.
Electronic transfer was quick & successful. However had difficulty depositing in my IPhone wallet, but it was accepted as is, all good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members