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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,772 reviews

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Georgia
2 reviews
0 helpful votes
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Tickets were not the price point I selected
January 14, 2025
Updated review

I feel very taken advantage of by this third party company. I clicked on $77 seats on Ticketmaster but actually had to pay $114 on this site which I did not select. I understand why Ticketmaster is facing lawsuits! Fraudulent! Unfair!

Date of experience: January 4, 2025

Quick and easy
January 8, 2025
Previous review

Quick and easy

Date of experience: December 29, 2024
California
1 review
0 helpful votes
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Review
January 14, 2025

I don't like surveys. This is the second time you sent me this survey. Please do not send me this email again.

Date of experience: January 4, 2025
Massachusetts
1 review
0 helpful votes
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Very satisfied. See below
January 14, 2025

It was quite easy to order my tickets however I am having trouble finalizing it all. You have been so kind in responding but I do not know how to do anything. I wish I could get my tickets sent to me. I do not know how to do anything you have asked me to do

Date of experience: January 10, 2025
Mexico
1 review
0 helpful votes
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Good service
January 14, 2025

Very Easy to make your PO. Considering i'm buying from Mexico

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Good Experience
January 14, 2025

Easy to execute and accomplish. Pleasant experience. Can't wait to see the show.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Easy to place order
January 14, 2025

Order placement was easy. Supposed to receive my tickets latest one day before event. Still waiting for my tickets.

Date of experience: January 2, 2025
Louisiana
1 review
0 helpful votes
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Confused
January 14, 2025

I wound up ordering a parking pass for the wrong day. I would love to speak to someone about this.

Date of experience: January 4, 2025
Indiana
1 review
0 helpful votes
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Good experience
January 14, 2025

My tickets went through without a hitch. I didn't talk to any staff members, but that's good.

Date of experience: January 4, 2025
Kentucky
1 review
0 helpful votes
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Vince Gill tickets
January 14, 2025

Ordered tickets for family who helped me move and it looks like everything had went off without a hitch.

Date of experience: January 4, 2025
Puerto Rico
1 review
0 helpful votes
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Average
January 14, 2025

Platform was a bit hard to navigate. Purchase process was confusing.

Date of experience: December 24, 2024
Canada
1 review
0 helpful votes
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Parking - IIHF Gold medal game
January 14, 2025

Electronic transfer was quick & successful. However had difficulty depositing in my IPhone wallet, but it was accepted as is, all good.

Date of experience: January 8, 2025
Mississippi
1 review
0 helpful votes
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Fine
January 14, 2025

It was an ok experience. Thank you. Still have not received tickets though.

Date of experience: January 4, 2025
Canada
1 review
0 helpful votes
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Overpriced
January 14, 2025

Tickets in this site are far too expensive. I will not be purchasing through this site again. Purchasing straight from ticketmaster is a far better option.

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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Excellent
January 14, 2025

Very simple and quick did not take long to receive our tickets and had multiple emails requesting confirmation

Date of experience: January 4, 2025
Missouri
1 review
0 helpful votes
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Globetrotters
January 14, 2025

Seemed easy to get, but I didn't get to pick specific seats, just entered 8 tickets.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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Efficient
January 14, 2025

I love that I was able to complete this purchase and not t feel that I was using a fake site. Two words…easy and efficient.

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Good
January 14, 2025

Great experience would purchase again through this website

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
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Charleston open tickets
January 14, 2025

My experience was very easy. I was able to purchase tickets for my desired day and time.

Date of experience: January 4, 2025
Illinois
1 review
0 helpful votes
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Easy to use
January 14, 2025

Easy to use and very helpful. We are looking forward to seeing Larry the cable guy.

Date of experience: January 4, 2025
Colorado
1 review
0 helpful votes
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Someone took my space
January 14, 2025

This was my first experience parking at Ball Arena. My ticket specified a space in the Camry lot. The space was occupied, and I was disappointed by that. It's pretty clear that attendants are only interested in directing drives to the correct lot only.

Date of experience: January 1, 2025