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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My tickets went through without a hitch. I didn't talk to any staff members, but that's good.
Ordered tickets for family who helped me move and it looks like everything had went off without a hitch.
Electronic transfer was quick & successful. However had difficulty depositing in my IPhone wallet, but it was accepted as is, all good.
Tickets in this site are far too expensive. I will not be purchasing through this site again. Purchasing straight from ticketmaster is a far better option.
Seemed easy to get, but I didn't get to pick specific seats, just entered 8 tickets.
My experience was very easy. I was able to purchase tickets for my desired day and time.
Easy to use and very helpful. We are looking forward to seeing Larry the cable guy.
This was my first experience parking at Ball Arena. My ticket specified a space in the Camry lot. The space was occupied, and I was disappointed by that. It's pretty clear that attendants are only interested in directing drives to the correct lot only.
Have not received tickets, performance is tomorrow,& chat is not opeplus service fee for purchase is30% of the ticket price.
Very easy to understand, follow steps & complete purchase
To many emails to reply to it's unnecessary if you have clear confirmations
No issues when I wanted to purchase tickets. I received follow up emails quickly afterwards. It was an easy experience.
It was very quick and easy to order tickets. Easy to follow step by step.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members