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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Purchased wrong date, no recourse. Now I have to hope to resell on another platform and hope to recoup. Will not be using this service in the future.
Trying to cancel this order because some family issues have come up
Fast ordering of tickets and ease of receipt; good feature to have to avoid the box office
Straightforward process, easy to buy tickets and quick confirmation received.
Easy to use………………………………………………………………………………………………………….
It was a magnificent, beautiful, wonderful, joyful, wickedly easy, superb, excellent, satisfactory, experience buying my ticket!
Getting the tickets was a fast and most simple process I could have ask for.
Comfortable using the site. No issues following instructions.
It was easy to pick and book a section and row. But called back to request seat numbers in section and row, but was refused to give us a seat assignment or choice to do so.
This was super easy to just simply buy and go, i would highly recommend it.
We were buying the tickets as a gift but her schedule changed and she can't attend and we asked could we cancel but was told no and I see there is a cancellation policy.
Not easy and it was really complicated to understand and to buy.
Really easy to understand ans process.
The purchase process was nice and easy. Sales tax is a bit high. Not sure if it's correct.
So far so good, I haven't gone to the event yet but will update once I do
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members