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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Got my E tickets. Got my E tickets Got my E tickets got my E tickets
Got my E tickets Got my E tickets Got my E tickets
The tickets came to me by email within a couple days of purchase. Very easy process.
We are still waiting on our tickets for the show which is tomorrow.
When you choose your seats, you can only choose a row in a block. You don't know where you will be seated in that row an not even sure you will be seated side by side (other web sites are way better for this).
When you place your order and proceed to payment, the total price is not shown, as far as I remember. Don't be fool by the price previously shown it's for 1 seat only!
The price online was misleading it was quoted 80 something for a parking spot and it ended up being $120.
Good services through web page. Need to improve the way that show the detailed and total charge information.
My experience was not to too difficult but not really easy. A person with not a lot of computer experience could become cinfuse. Overall I am satisfied π
It's not good service because the customer service doesn't good service
LI have been to hockey games there in the past and it was always cheaper to buy online it saved 10 bucks so I did it again this time and it cost me 45 dollars I get to the venue and could have paid for parking at 35 bucks. You guys screwed me and I will NEVER use your service again.
So far so good. Very easy to use website so being my app don't work because my phone is too old we will see if I'm able to get all 4 of us in off my website account.
The experience was good! No issues! Would recommend! Hoping the show is good!
Making a reservation was easy, and the seating guide was clear as well.
This service was incredibly easy to use, I received my confirmation email quickly, and received the actual parking pass very quickly after. I used customer support for some questions and they were very helpful and easy to use.
Too many emails to keep track of, and unable to get my tickets until day-of. Just give me my tickets so I can have them ready as opposed to waiting until last minute and possibly forgetting I need to download or access my tickets.
Espero disfrutar mucho este evento en familia. Aun no recibo los boletos.
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- SmartCustomerβs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members