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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy. Only 37 more characters to tell you it was easy...
I was surprised I wasn't able to pick our seats, only the section and row.
The site makes it think like you're buying first hand tickets, bit is a reseller that tacks on additional fees. I could have saved $200 buying through ticketmaster
I didn't realize that the tickets aren't mine until the day before the concert. God forbid I get sick or need to travel or...
It was good I liked it. I'm looking forward to see the show next month
It was quick and easy to secure the tickets I wanted for the show. Dear Evan Hanson.
If I'm completely honest at first I was a bit skeptical why they were using another app for the tickets. But I went ahead and still download the app, which is for events, and my tickets were there. Really fast and convenient.
I havent seen my barcode and i dont know how im getting the babyface concerts
It was great! Easy to book. Got confirmation right away. Filling out this survey kinda suck though
Brief experience.
Fast experience.
Easy experience.
Filling out this form took more effort than purchasing the tickets.
Great experience. Didn't had any issue
To when purchasing
I appreciate the total cost up front but does have a second hand ticket site. However, that could just be first visit and purchase jitters.
I haven't received my tickets; it's my first time buying from this website, so I'm still waiting.
Plataforma amigable y fácil de usar, intuitiva y detallada con la información suficiente para realizar una compra informada y segura
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members