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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I thought I was on the correct site, but I am buying these third party and paying about 50$ in fees that I could have avoided.
It was a fast and easy process to make my purchase of Faye tickets.
I wanted to cancel my order less than a minute after I pressed the order by accident and the live chat on the site advised me there were no cancellations regardless of it just happened accidentally
Good experience. Just hoping that if more information is needed like my license plate, that it happens soon.
The customer service rep was not able to send me
My seat numbers. We must have three seats together!
Experience went well very satisfied my experience purchasing ticket went fine. Very satisfied.
Tickets got delivered fast! Thank you! I found the tickets I wanted super fast as well.
Basically a $30 fee on each ticket is a lot. AND this is the second "confirm your tickets" email. Which really is a survey.
Great experience first time. I would recommend without reservations.
Thank you
Everything is complete
Concert time - thank you- all is good we are set
Using Tickets on Sale was fast and easy. I will use them in the future.
It was very simple and quick. Glad to be able to assure parking prior to the event.
Booking tickets on line was simple, Picking seats was very simple.
Buena y rápida atención, resolvieron mis dudas y resolvieron lo de mis boletos
I had to contact customer support to facilitate getting my tickets. The initial email I received advised me that my ticket had been transferred and I would receive another email with instructions. The second email did not arrive until cusotmer support intervened and I submitted an alternate email address.
Quick online purchase, tickets were emailed to us. We are looking forward to the show.
It was Okay! I think it's fine as it shows up in my Ticketmaster app
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members