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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I never saw a total price for the tickets. It was a little confusing trying to figure out how to order and there was never a total price before payment. The tickets were $43 but we ended up paying $63 for them. I know there are fees attached but I think this was a bit high for service fees. Had I known the total before hand I would have questioned it and possibly not purchased the tickets.
Happy and excited first nba game and also first time for my parents
Not terrible. First time user. Had a bit of anxiety wait for the seller to send the tickets but they came via electronic transfer and all is well. Maybe a bit more info for the consumer about how it work before hand might be useful but all in all not terrible.
Purchasing ticket was very easy. Not a single issue with my purchase this comedy show is going to be great and lots of fun for me and my wife. Always wanted to see this comedian in a live show.
I haven't received my tickets yet, but they sent me confirmation quickly.
I received an email stating that these are not my tickets. A week later and still no email with my tickets. I am beginning to wonder if I got scammed or not.
Easy to deal with and looking forward to the circus today. Thank you
Wondering why it is taking so long to receive ACTUAL parking pass. Charge has been placed against my credit card on 5th.
Please send PARKING PASS
The lot was selling spots for $6 but this second hand seller charged $28 with an extra $15 in fees. It was also 1.1 miles from the venue and the forecast called for snow. I ended up parking for $12 at the venue. I did not use these tickets. However, the seller called to double and triple check that my tickets would be accepted at the lot.
Never was notified about my ticket confirmation. I was also never informed about having to confirm my ticket purchase
Quick and easy and easy to navigate in the site. Will use again in the future
Great experience, check was easy and fast. Can't wait for the event.
Great transaction experience, first time using just hope that I get tickets when I am supposed to to.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members