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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I live in Indiana never been to a spring training game, but I'm gonna be in Phoenix around that time and getting tickets to the Sox Cubs game was easy. Can't wait to be there.
Order easy to place will definitely use this service again!
Overall, had a good experience… i've made several different purchases for several different events and so far I had a little bit of a problem with the parking pass on the very first one not sure what happened there but everything turned out OK
Requiring me to write a review diminishes my experience, so I lowered my rating.
I was extremely overcharged for the tickets but they were acceptable.
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This step feels completely unnecessary. Why do I need to type 50 characters. I got my tickets.
My ticket purchase was fast and seamless. With no hesitation, I would use this process again.
No thank you no thank you no thank you no thank you no thank you
Over priced. Rip off. Had to call from parking spot to get in still did not have my ticket after 2hrs of purchase
Easy and quick to order. I was able to quickly find the section i wanted and pay without any issues.
1. Can not sign in. But I paid wirh my credit card. I paid and I have nothing received. At least that is what I realize at the moment. That is not satisfying.
The service was good. I hopefully everything went through and my tickets are available. I have my confirmation number but did not get a confirmation email. Therefore, hopefully this site was a true site and I will have my tickets for the concert. This is the first time using this site, it was user-friendly and I Need to confirm that the tickets are there. I have a confirmation number of 702-*******. Please send me an email if I need to do anything different. Are you planning on sending me an email?
Was very easy to place the order. However, having the tickets will make me feel more at ease.
I would like to have possession of my tickets at the moment of purchase
I tried to by from ticket master but went to your site without noticing. I got confirmation email but it was not clear when I get tickets. Even after clinic, it said "will be shipped" 2 days before the event.
I clicked on transfer tickets and it comes up tickets can't be found. Please find them. 4 tickets to the st boneventure basketball game on February 1 2025. Contact pollock@ roadrunner.com or *******931
Quick and easy! Thanks for making my purchase easy!
Fairly easy. Thank you! I will have more to say once the concert experience is complete.
Great experience with the site and did not need customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members