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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I paid way too much more money from this site than if I would've gone to the venue site and purchased tickets. Now I'm just hoping the tickets are delivered in time for the concert. 3 stars because of the expense and I'd give another star if I had my tickets already
Easy and fast. It all came through on my email rather quickly. Would definitely use again.
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The experience was good. I would do it again. Can't wait to go to the rodeo
I am nervous that we have not received the tickets or anymore communication about them.
Went well for buying and very easy to use the website to buy the tickets
The process was straightforward and understandable the seating arrangements were slightly confusing but I was able to understand it after a minute.
It was super simple to Check out. The order process was easy and i love that i was able yo see what my total would be and not commit
Good but too pricey will not be returning not pleased with the price
Its my first time buying a ticket through this site. I don't have much else to base this experience on, but overall it was painless, so good job.
Buying tickets was super easy and convenient, would recommend.
I really don't remember the experience that much honestly but I remember it not being very pleasant. Hope this helps?
I'm not sure if this is a scam but I'm not happy I don't have tickets after paying $1,300 plus for them.
I don't have my tickets yet; that's why I gave 3 stars. I'll give more once I receive tickets
Ok service. Don't know I had to download an ap to get tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members