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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great if I got my tickets. Got a confirmation but until I get the tickets I won't be giving a good review.
Thank you so far it's gone well. I have not been successful printing my tickets as yet.
Site was Quick and easy to use, but the shipping date is so close to the event date I am concerned that they will be here on time.
Great transaction and speedy delivery, will use again……..
The transaction was simple and easy. I'm excited. Thanks!.
From Canada. Just took a minute to figure out billing address. I am sure it was just me. Purchase site works well
I think there must have been added charges, but I didn't see them itemized. Also, I haven't gotten any QR code for my iPhone to get me into the event yet.
I had to start a new seat geek account. After that, everything went as planned.
Experience seemed very sufficient and timely, would recommend to others.
N/a nothing to say I was a little disappointed that the show was canceled. I was really looking forward to seeing the show.
Not sure but it looks like you need to submit this review before continuing the transaction and thats annoying.
Great job however a bit expensive but I think in a pinch I would do it again
I feel like you hacked into ticketmaster. Did not know was buying from an outside service where the price was higher then ticketmaster. You are horrible
Acceptable operation, had no difficulty. Enjoyed the show.
Curious why it charges the ticket in USD? Maybe this can be adjusted for future.
Ticket purchase was easy! Online experience was very quick and easy to follow instructions!
Very user friendly. A few clicks, they send you an email and you're in!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members